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ThinkPad NotebooksThinkPad: T400 / T500 and newer T series Laptops
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1 Posts

08-26-2017

US

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ThinkPad T440s Fingerprint reader not recognized

2017-08-26, 17:38 PM

It appears the my computer is not recognizing that the fingerprint reader exists. when I try to log in to the software it just tells me that "The device is not connected to the computer, please insert the authentication device" What do I need to do to caibrate this?

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1 Posts

07-01-2018

IL

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Re: ThinkPad T440s Fingerprint reader not recognized

2018-07-01, 11:47 AM

1. Run the lenovo Vantage application from the start menu.

2. select the system update option and update drivers

 

This solve my issue after rrying many options

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