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eglende1
What's DOS?
Posts: 1
Registered: ‎08-26-2017
Location: US
Views: 1,432
Message 1 of 2

ThinkPad T440s Fingerprint reader not recognized

It appears the my computer is not recognizing that the fingerprint reader exists. when I try to log in to the software it just tells me that "The device is not connected to the computer, please insert the authentication device" What do I need to do to caibrate this?

oian
What's DOS?
Posts: 1
Registered: ‎07-01-2018
Location: IL
Views: 1,007
Message 2 of 2

Re: ThinkPad T440s Fingerprint reader not recognized

1. Run the lenovo Vantage application from the start menu.

2. select the system update option and update drivers

 

This solve my issue after rrying many options

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