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gt500m
Not applicable
Posts: 5
Registered: ‎09-07-2017
Location: DE
Views: 7,398
Message 1 of 10

ThinkPad T470 - 2100: Detection error on HDD0 (Main HDD)

Hi Lenovo Community, 

 

around April/May I bought a T470 and since then my Notebook is crashing from time to time out of nothing with the apparently famous "2100: Detection error on HDD0 (Main HDD)" error.

First this error screen shows up:

 

 

 

 

 

Erste_Fehlermeldung.jpgFirst error message

And it is shortly followed up by this one:

Zweite_Fehlermeldung.jpgSecond error message

Before starting this thread I had a look into the community and the older posts. This seems to be a problem which comes up often with all kind of Lenovo Notebooks (ThinkPads and also IdeaPads) however there was no thread for the T470 model yet and the suggested solutions (mostly only to update the drivers) didn't really solve my problem...!

All my drivers are regularly updated via Lenovo Companion and yet the problem still comes out of nothing...

Does anyone have an idea?

Thank you.

Best Regards,
GT500M

Johan-v
Not applicable
Posts: 1
Registered: ‎11-19-2017
Location: BE
Views: 7,119
Message 2 of 10

Re: ThinkPad T470 - 2100: Detection error on HDD0 (Main HDD)

Hello,

I have the same problem with my T470
Have you find a solution to the problem?

Regards,

Johan

richk
Not applicable
Posts: 9,498
Registered: ‎01-01-2010
Location: US
Views: 7,087
Message 3 of 10

Re: ThinkPad T470 - 2100: Detection error on HDD0 (Main HDD)

My experience has been that this problem is generally caused by a bad drive.  (responding too slowly)


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
CelineInTheSky
Not applicable
Posts: 12
Registered: ‎01-07-2018
Location: FR
Views: 6,746
Message 4 of 10

Re: ThinkPad T470 - 2100: Detection error on HDD0 (Main HDD)

Hi,

 

Same issue on my 470s. The SSD seems to be not detected at all. Did you find a solution ? I'm afraid to have lost all the data... My computer is 6 months olds :-(

gt500m
Not applicable
Posts: 5
Registered: ‎09-07-2017
Location: DE
Views: 6,443
Message 5 of 10

Re: ThinkPad T470 - 2100: Detection error on HDD0 (Main HDD)

Issue still comes up from time to time although all Lenovo, driver, OS, Firmware updates and patches are always installed and up to date...
Lenovo is also not much of a help here...!

CelineInTheSky
Not applicable
Posts: 12
Registered: ‎01-07-2018
Location: FR
Views: 6,438
Message 6 of 10

Re: ThinkPad T470 - 2100: Detection error on HDD0 (Main HDD)

Oh so it works for you but sometimes you have a crash ? Because since I've posted, my laptop didn't start anymore. I mean I can access to the BIOS but the SSD is not detected. I didn't contact Lenovo for the moment because I suppose that they will replace the SSD without findind a solution for my data :-( I would like to update drivers, firmware etc but I don't know how to proceed :-/
xlnja
Not applicable
Posts: 1
Registered: ‎05-03-2018
Location: US
Views: 5,259
Message 7 of 10

Re: ThinkPad T470 - 2100: Detection error on HDD0 (Main HDD)

Did you ever get this resolved? I just received this error on a 6-month old X1 Carbon.
toritran84
Not applicable
Posts: 1
Registered: ‎07-15-2018
Location: VN
Views: 4,154
Message 8 of 10

Re: ThinkPad T470 - 2100: Detection error on HDD0 (Main HDD)

me too
CelineInTheSky
Not applicable
Posts: 12
Registered: ‎01-07-2018
Location: FR
Views: 4,118
Message 9 of 10

Re: ThinkPad T470 - 2100: Detection error on HDD0 (Main HDD)

My SSD is dead !

I have sent it to a company in order to try to recover my data but after weeks the result is : impossible ! They have tried everything (It seems that the problem comes from a connection so impossible to recover data and the SSD is just unusable.

webby926
Not applicable
Posts: 1
Registered: ‎11-21-2018
Location: GB
Views: 2,352
Message 10 of 10

Re: ThinkPad T470 - 2100: Detection error on HDD0 (Main HDD)

The connection to the hard drive is a little fragile. Just had the same issue and it appears that dumping rather than placing the laptop in the bag was enough to disconnect the cable partially, so I've just put it back in place and error has disappeared.

Maybe worth adding a bit of tape to the connection to prevent it happening again.

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