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hain712
What's DOS?
Posts: 1
Registered: ‎04-06-2018
Location: VN
Views: 1,508
Message 1 of 2

ThinkPad T480s windows hello can't turn on IR camera

Hello,

I just bought a ThinkPad T480s with IR camera integrated.

From the beginning, windows hello with IR camera work normally.

After I ran Automatic Drive Update from Lenovo website, windows Hello can't turn on IR camera!

Does anyone have a solution to fix this problem?

Thanks in advance!

Asendr
Paper Tape
Posts: 4
Registered: ‎05-18-2018
Location: RU
Views: 1,343
Message 2 of 2

Re: ThinkPad T480s windows hello can't turn on IR camera

Hi,

 

Try to rollback the driver for "Integrated IR Camera" through Device Manager (Start - type in search "Device Manager"): see image below

 

2018-05-19_Screen13.jpg

 

 

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