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62 Posts

06-02-2018

EE

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  • Posts: 62
  • Registered: ‎06-02-2018
  • Location: EE
  • Views: 696
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ThinkPad T490s and Thunderbolt 3 (Gen 2) Dock issues

2020-01-31, 13:30 PM

Hi!
Windows 10 Pro (1909). Just got new devices named in subject. Today was informed about two issues. I hope You can shed some light.
(1) When laptop is connected to dock (might be in sleep) then dock-connected keyboard and mouse seems to working, but external display not attached.
(2) When to restart laptop while in dock it get stuck on start screen (a’la „if you want to interrupt normal start …“.
Yes, laptop and dock BIOS and FW’s and drivers should be in order, including Windows is up-to-date.
Any ideas?
More thanks, Alar.

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