11-16-2017 12:59 PM
I have a new T470 20HD type laptop and have purchased identical 16GB RAM to replace the original 8GB pair. I have replaced the RAM but in the BIOS and on the operating system it only shows 24GB?
I have checked the processor and it is able to handle a pair of 16GB RAM modules uptp 32GB and I have also checked the lenovo website and the motherboard/configuration can handle 32GB RAM max.
Any on egot any ideas why it only shows 24GB??
OS: Windows 10 Pro
Intel i7-7500U - 7th Generation
integral 16GB Module x2
11-16-2017 01:55 PM
Try the sticks one at a time.