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Paper Tape
Posts: 2
Registered: ‎11-16-2017
Location: GB
Views: 286
Message 1 of 2

Thinkpad T470 20HD Type - Ram issue

I have a new T470 20HD type laptop and have purchased identical 16GB RAM to replace the original 8GB pair. I have replaced the RAM but in the BIOS and on the operating system it only shows 24GB?


I have checked the processor and it is able to handle a pair of 16GB RAM modules uptp 32GB and I have also checked the lenovo website and the motherboard/configuration can handle 32GB RAM max.


Any on egot any ideas why it only shows 24GB??


OS: Windows 10 Pro

Intel i7-7500U - 7th Generation

integral 16GB Module x2

Community SeniorMod
Community SeniorMod
Posts: 8,770
Registered: ‎01-01-2010
Location: US
Views: 274
Message 2 of 2

Re: Thinkpad T470 20HD Type - Ram issue

Try the sticks one at a time.


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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