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mo147
Paper Tape
Posts: 1
Registered: ‎11-29-2017
Location: US
Views: 10,606
Message 1 of 5

Thinkpad T470 Touchpad not working

I just bought my lenovo thinkpad t470 thinking that it would be a beast of a machine. But to my dismay, the touchpad stopped working and i have to attach a mouse to use the system.

 

Is there any solution to it. This is pathetic to be honest

Muyidow
What's DOS?
Posts: 1
Registered: ‎03-07-2018
Location: US
Views: 10,346
Message 2 of 5

Re: Thinkpad T470 Touchpad not working

Dear All,

Please note that keyboard, trackpad or touchpad "is not working issues" may not need re-installing drivers, restoring machine to earlier time, or re-loading OS.
Here is a quick fix:
Step 1: Restart the machine.


Step 2: Launch the utility recovery tool by pressing F11 key @ start-up and that fixes it.

Note; These steps takes less than 5 minutes to complete, whereas you can take the whole day looking for other kind of solutions.

Regards.

Muyidow
darkShadow07
What's DOS?
Posts: 1
Registered: ‎09-20-2018
Location: IN
Views: 3,164
Message 3 of 5

Re: Thinkpad T470 Touchpad not working

Thank you so much!!
isai_junior
Paper Tape
Posts: 2
Registered: ‎03-04-2019
Location: MX
Views: 606
Message 4 of 5

Re: Thinkpad T470 Touchpad not working

Dude, I had the same issue with my Lenovo L470 and I found a temporal solution for it:

 

Let me share with you what I did:

 

1.- Right-Clicking on Computer's icon and selecting Manage.

2.- Find "Manage Devices".

3.- Inside "System Devices" you'll find: "Synaptics SMBus Driver", you must disable it and wait for a few seconds and after doing that, your touchpad it's going to start working again.

 

I hope this temporal solution helps you.

 

The main issue is on "Synaptics SMBus Driver" system library, Synaptics has to release a new driver update to recover all touchpad functions again.

 

See ya!

Slippery
What's DOS?
Posts: 1
Registered: ‎03-15-2019
Location: AU
Views: 217
Message 5 of 5

Re: Thinkpad T470 Touchpad not working

Hello! 

 

I'm having the same issue as you, with the same laptop, but i'm not that great at computing.

 

Could you please tell me how to get onto the Computer icon and Manage Devices?

 

Thank you.

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