11-27-2018 10:34 AM - edited 11-27-2018 10:36 AM
today my new T480 arrived. And as I started it and set up the brightness to maximum I was a little bit disappointened. It is too dark?
My model is the 20L5000GE with WQHD display. (300 ntis??)
I don't know if this is normal or what can I do? Do I have to use the drivers from the lenovo Hompage (I alrady did updated with windows 10 normal update)
Should I return it?
I really love this laptop.
It is so sad that such a perfect laptop or Lenovo in general does not have good display with high brightness?
Solved! Go to Solution.
11-27-2018 11:01 AM
"Too dark" is subjective. I cannot comment without seeing the screen. When I have an issue like yours, I prefer to physically take the machine a warranty servicer or dealer. I can then turn the machine on and we can discuss it while we are both present. If you return it, you don't have a good way to know if your screen is normal or defective.
11-27-2018 11:05 AM - edited 11-27-2018 11:08 AM
I don't feel that this are the promised 300 ntis? I use an very old acer laptop with a relatively dimm display and if I compare this to the new thinkpad, the thinkpad is dimmer? Could this be a driver issue? Can you tell me what I can test or change before goiing to support?
How can I make you see the screen? ;-)
I read many test and I read everytime 300 ntis are a very high brighntess. But now as I see it, it doesn't feel very bright?
11-27-2018 11:25 AM - edited 11-27-2018 11:26 AM
It could be the driver. If you run the program "moninfo" (freeware), you can determine if you have the correct panel. It should tell you the model name in the panel's configuration chip.
11-27-2018 11:37 AM - edited 11-27-2018 11:39 AM
Could you specify how to use this tool? It says something about registry?Where do I have to look if I have the right driver?
For my acer it looks like:
Windows description...... Generic PnP Monitor
Plug and Play ID......... AUO132C
Data string.............. B133XTN01.3
Serial number............ n/a
Manufacture date......... 2014, ISO week 0
Filter driver............ None
EDID revision............ 1.3
Input signal type........ Digital
Color bit depth.......... Undefined
Display type............. RGB color
Screen size.............. 290 x 160 mm (13,0 in)
Power management......... Not supported
Extension blocs.......... None
11-27-2018 01:35 PM - edited 11-27-2018 01:36 PM
I was looking for the model of the panel. On the Acer, it is B133XTN01.3, but I cannot find a datasheet so I don't have more information on that one. As far as the driver, I would install Lenovo Vantage (Microsoft store) and use that tool to install the latest drivers.
11-28-2018 02:16 AM - edited 11-28-2018 02:17 AM
So, what do you suggest? Should I return? Give it to diagnostics?
Is a WQHD actaully dimmer? Becauce my acer should have 220 ntis and as I said if I put the lenovo beside it, the WQHD display appears darker
11-28-2018 07:44 AM
My suggestion is in my ffirst response:
"I prefer to physically take the machine a warranty servicer or dealer. I can then turn the machine on and we can discuss it while we are both present. If you return it, you don't have a good way to know if your screen is normal or defective."