09-23-2017 04:19 PM
I can't get the webcam to work. I got this laptop around mid June of this year. Tried to use the webcam for the first time today, Nothing. My device manager doesn't even list a camera. I tried to intall the driver (twice) to see if that would help, but as far as I can see, it's had exactly 0 effect. I downloaded the lenovo settings app, and it's not there, either. At least, I see no setting options for it. But this model of laptop supposedly has a webcam built in, and my model looks pretty much exactly like the others I see on google images, except for a circly light thing in the strip where the camera is supposed to be. I have no idea what the hardware/wiring should even look like so I can't help there.
I've been at this for hours. At this point I would just buy a webcam off Amazon or something if I could be sure that the laptop would actually register it.
09-23-2017 05:46 PM - edited 09-23-2017 05:47 PM
First, do you have a camera? It was an option. Then, is it turned off in the BIOS? Look under security/I-O port access
09-23-2017 06:04 PM
09-23-2017 06:08 PM
you need to boot into the bios. Go to the security tab. Look under I-O port access. See if the camera is enabled
09-23-2017 06:45 PM
Ok, so i finally figured out what bios was/how to get to it. But theres no security option on the menu. Theres resume normal start up, enter bios setup utility, diagnose hardware (which i tried and immediately got lost), choose temp start up device, and enter management engine setup screen. Where in this mess is a security tab?
09-23-2017 08:23 PM
you are not in the bios. When you see the menu you mention, hit F1.
10-04-2017 10:43 AM
Hi, i know its been a while since i last posted. Im really sorry about that. But i finally did check the bios port thing and it said it was enabled (everything was enabled)
10-04-2017 11:38 AM
Back in your original post,, you said this "except for a circly light thing in the strip where the camera is supposed to be". Can you explain? Can you add a picture?
10-04-2017 11:58 AM
It looks like the attached photo, whereas the photos on google images show a circle shaped light, it looks like.
10-04-2017 04:37 PM
I cannot see the picture well enough. If it has a camera, it will have a round clear plastic area in the top center if the LCD bezel