09-25-2018 04:40 AM
Yesterday out of nowhere my fingerprint sensor just stopped working, doesn't turn on, doesn't show up in device manager, I have disconnected it reconnected it nothing... Lenovo Vantage no drivers... I need to know what is going on. Someone, please help.
09-25-2018 06:26 AM
That is strange. They recently released an update for the biometrix and wonder if that is the culprit. If it doesn't show up in device manager, I have no idea how you can roll back the driver.
09-25-2018 08:06 AM
Perhaps manuall re-applying the Synaptics WBDI - SGX driver update?
Downloading the "old" non-SGX and applying that driver?
09-25-2018 10:06 AM
Not exactly, but it should be in here: