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Marxon
Paper Tape
Posts: 2
Registered: ‎05-24-2019
Location: SI
Views: 282
Message 1 of 4

Thinkpad T570 Wifi and Vantage problem

Hello, 

 

After fresh installation of Windows 10 (genuine PRO from Microsoft webpage), I begin to losing connection on my Wi-fi. It stops working after some time, every time in different intervals and I must manually reconnect. First I change some settings that I found on google related to this issue, but nothing works. So next suspect was wifi card, so I made an upgrade to Intel 9260. After the update, Lenovo Vantage software doesn't make any updates, after 15% return unresponsible server error. I already updated the driver manually for the wifi card. 

 

in short:

1. Dropping wifi connection

2. Vantage doesn't work after a hardware update

 

Do you have any solutions for that? Anything to try before reinstalling Windows again?

 

Best regards and TIA

 

Social Support Agent
Social Support Agent
Posts: 456
Registered: ‎08-01-2018
Location: PH
Views: 230
Message 2 of 4

Re: Thinkpad T570 Wifi and Vantage problem

Hi Marxon!

 

Thank you for using the community forums.

 

You can try first to uninstall/reinstall the Lenovo Vantage application. You can download the app from here https://www.microsoft.com/en-us/p/lenovo-vantage/9wzdncrfj4mv - In regards the wireless network adapter driver, you can install the latest driver manually from this link https://pcsupport.lenovo.com/ph/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-T-SERIES-LAPTOPS/THINKPAD-....

 

Let us know how it goes.



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Marxon
Paper Tape
Posts: 2
Registered: ‎05-24-2019
Location: SI
Views: 204
Message 3 of 4

Re: Thinkpad T570 Wifi and Vantage problem

Hi MarkVin_Lenovo,

 

thank you for your reply. I was offline for the weekend, so sorry that I didn't reply sooner. 

 

I already reinstalled Vantage and it works, as you said. There was a new bios update for my laptop. 

Also updated WI-FI driver (Intel 9260), but there was not a lot of time for a test that part of my problem. 

 

Definitely, I will come back with my results.

 

Best regards, 

Marxon

Support Specialist
Posts: 1,825
Registered: ‎08-02-2018
Location: US
Views: 199
Message 4 of 4

Re: Thinkpad T570 Wifi and Vantage problem

Hi! Feel free to get back to us if you have the results anytime.



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