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  • Posts: 1
  • Registered: ‎01-23-2017
  • Location: SE
  • Views: 47
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Thinkpad repair and support?

2017-01-23, 11:29 AM

So, long story short, my computer is in on repair and they came and took it 10 days ago. Its been on repair before so im familiar with the process, however this time, the process have been different and it have made me worry.


Last time i had it on repair i was given a number to track the repair process of my computer, this time they have not said a word since they came and took it..Making me worry if it have even arrived at the repair shop.


I of course want to contact lenovo support about the matter to make sure everything is as its supposed to, and my computer isnt missing. However, for some reason the recive a call and the chat to a support agent online are missing, and in the email option the email wont send. So im unable to even contact them.


Just wondering if there is any other way? or if others had their computers on repair without hearing a word from lenovo untill the computer arrived at your door again 14 weekdays later?

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