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hle
What's DOS?
Posts: 2
Location: US
Views: 1,610
Message 1 of 4

Thinkpad t470 stuck at lenovo screen

Hi all,

 

I recently purchased a lenovo thinkpad t470. after the first boot setup, i can no longer boot the computer again because it always stucks at the Lenovo screen (it doesn't have the loading circle under the lenovo simble). I wonder if anyone has encounter the same problem and have any idea on how to solve this issue ?

 

Any help would be greatly appreciated Smiley Happy

Guru
Posts: 1,511
Location: SG
Views: 1,533
Message 2 of 4

Re: Thinkpad t470 stuck at lenovo screen

Hi hle,

1. When the Lenovo screen shows up, press F10 and perform a full hardware diagnostics.

2. If step 1. does not work, or shows failure, contact Tech Support.

Peter

ThinkPad X40 | ThinkPad W520 | ThinkPad T560 | ThinkCentre E73 SFF | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 | Vibe K5 Plus

Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee

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Lenovoera
Blue Screen Again
Posts: 2
Location: DE
Views: 1,486
Message 3 of 4

Re: Thinkpad t470 stuck at lenovo screen

Did you find a solution ?

hle
What's DOS?
Posts: 2
Location: US
Views: 1,425
Message 4 of 4

Re: Thinkpad t470 stuck at lenovo screen

I ended up contacted lenovo supports and request a new computer Smiley Happy

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