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gcs123
Not applicable
Posts: 2
Registered: ‎12-31-2010
Location: US
Views: 918
Message 1 of 4

Thinkpad trackpoint and touchpad stop working

I have a Thinkpad T440S and have a problem that many have reported. The trackpoint and touchpad initially work upon bootup but then stop working after a few minutes.

I believe I've tried everything (uninstall/reinstall drivers, replace keyboard, replace hard drive and do a complete reinstall of all software, update everything, etc etc etc). Nothing works and the only reason I can still use my computer is that a wireless mouse will work. 

It's time to get a new computer. I've bought Thinkpads for more than a decade but I still see this problem being reported for the T470 so Lenovo can't or won't bother to fix this. Any suggestions for a different brand and model? I do like the trackpoint so does that mean Dell is my only alternative?

PeterTWJ
Not applicable
Posts: 1,527
Registered: ‎05-29-2010
Location: SG
Views: 882
Message 2 of 4

Re: Thinkpad trackpoint and touchpad stop working

Hi gcs123,

1. Are you using Lenovo Factory Image, or you did a clean install?

2. Have you contact Lenovo Support on this issue? 

Peter

ThinkPad X40 | ThinkPad W520 | ThinkPad T560 | ThinkCentre E73 SFF | ThinkPad L570 | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 | Vibe K5 Plus

Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee

=====================================

List of Sound Enhancement Thread

T520 | W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50 ; P40 Yoga | Yoga 14 | Yoga 460 ; T560 | P50s ; Vibe K5 | K5 Plus ; M0620 Speaker Mod ; Windows 10 / Server 2016 ; Legion Y720

gcs123
Not applicable
Posts: 2
Registered: ‎12-31-2010
Location: US
Views: 869
Message 3 of 4

Re: Thinkpad trackpoint and touchpad stop working

I did a clean install using the disks that Lenovo sent me. I also contacted Lenovo service and since my computer is no longer under warranty all they could do is suggest I replace the keyboard (which I did - so now I have a fully functioning spare keyboard). 

Most times, upon startup, the touchpad and trackpoint work. But within a few minutes they both stop working.

PeterTWJ
Not applicable
Posts: 1,527
Registered: ‎05-29-2010
Location: SG
Views: 834
Message 4 of 4

Re: Thinkpad trackpoint and touchpad stop working

Hi gcs123,

You may try to use a can of compressed air spray and contact cleaner (non-conductive) to clear off the dust on the contact (conncetion) point of the keyboard port / motherboard connector.

If it still persist, there could be some faulty components on the system board.

Peter

ThinkPad X40 | ThinkPad W520 | ThinkPad T560 | ThinkCentre E73 SFF | ThinkPad L570 | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 | Vibe K5 Plus

Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee

=====================================

List of Sound Enhancement Thread

T520 | W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50 ; P40 Yoga | Yoga 14 | Yoga 460 ; T560 | P50s ; Vibe K5 | K5 Plus ; M0620 Speaker Mod ; Windows 10 / Server 2016 ; Legion Y720

 

Peter

ThinkPad X40 | ThinkPad W520 | ThinkPad T560 | ThinkCentre E73 SFF | ThinkPad L570 | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 | Vibe K5 Plus

Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee

=====================================

List of Sound Enhancement Thread

T520 | W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50 ; P40 Yoga | Yoga 14 | Yoga 460 ; T560 | P50s ; Vibe K5 | K5 Plus ; M0620 Speaker Mod ; Windows 10 / Server 2016 ; Legion Y720

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