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ThinkPad NotebooksThinkPad: T400 / T500 and newer T series Laptops
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1 Posts

04-11-2019

PK

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Thunderbolt 3 Dock no working with T480

2019-06-21, 11:37 AM

Hi, 

I have a T480 Type 20L6 Thinkpad (20L6S7PC0J)

Today i recieved a Thunderbolt 3 Doc type 40AC

Monitor is connected to VGA port. 

 

The only thing it is doing is charging my laptop and providing me display. .All other USB ports are not working. My Keyboard/mouse is not getting detected. 

 

Need a solution. 

 

Regards,

Aamir Mehboob

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30 Posts

06-08-2018

US

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Re: Thunderbolt 3 Dock no working with T480

2019-06-21, 13:14 PM

Make sure you have the Thunderbolt 3 cable that came with the dock plugged into the correct port on your laptop. There are two: the one that works for the dock has the thunderbolt logo to the left of the connector. The other port has a power plug the left; this one doesn't seem to support all of the dock functions.

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