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SirSteampoet
Blue Screen Again
Posts: 4
Registered: ‎11-02-2018
Location: NL
Views: 1,113
Message 1 of 7

Thunderbolt Firmware update on T580 not working - SDK FILE NOT FOUND

I would like to update the thunderbolt firmware on my Lenovo Thinkpad T580. However the Firmware Update tool tels me "Firmware file (*.bin) not found in folder". I ran the update through Vantage and though the pcsupport download link.
I follow the steps in the readme, admin account and all that, but with the same result.
When I click next and ignore the file not found warning I get the following error:  Error: 0x207 SDK_FILE_NOT_FOUND File does not exist.

Lenovo Staff
Lenovo Staff
Posts: 5,761
Registered: ‎10-29-2009
Location: NC
Views: 1,100
Message 2 of 7

Re: Thunderbolt Firmware update on T580 not working - SDK FILE NOT FOUND

Please do these steps:

1.  open a command prompt as administrator

2.  cd \fw\win\thunderbolt

3.  detect.exe

4.  post screenshot of the output here.  It should look something like this.

 

Untitled.png

SirSteampoet
Blue Screen Again
Posts: 4
Registered: ‎11-02-2018
Location: NL
Views: 1,032
Message 3 of 7

Re: Thunderbolt Firmware update on T580 not working - SDK FILE NOT FOUND

Here it is:

Lenovo Staff
Lenovo Staff
Posts: 5,761
Registered: ‎10-29-2009
Location: NC
Views: 1,029
Message 4 of 7

Re: Thunderbolt Firmware update on T580 not working - SDK FILE NOT FOUND

This is what I expected to see, so I don't understand why you are having the failure to update the firmware.

Can you double-check that all 7 files are present in c:\fw\win\thunderbolt as shown below?

 

Untitled.png

SirSteampoet
Blue Screen Again
Posts: 4
Registered: ‎11-02-2018
Location: NL
Views: 974
Message 5 of 7

Re: Thunderbolt Firmware update on T580 not working - SDK FILE NOT FOUND

here you go

Lenovo Staff
Lenovo Staff
Posts: 5,761
Registered: ‎10-29-2009
Location: NC
Views: 955
Message 6 of 7

Re: Thunderbolt Firmware update on T580 not working - SDK FILE NOT FOUND

Is "Thunderbolt Software" installed in Control Panel -> Programs -> Programs and Features?

What version is it?

SirSteampoet
Blue Screen Again
Posts: 4
Registered: ‎11-02-2018
Location: NL
Views: 937
Message 7 of 7

Re: Thunderbolt Firmware update on T580 not working - SDK FILE NOT FOUND

17.4.77.400

version.JPG

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