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61 Posts

03-04-2010

US

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Touchpad and keyboard not working after Windows 10 1909 Update

2019-11-20, 22:03 PM

Folks,

 

Just updated some T470 and T495 laptops from Windows 10 1903 to Windows 10 1909.

 

Laptop keyboard and trackpad no longer function after update.

 

I have run System Update and there were no additional updates.

 

I have deleted the device and rebooted - no luck.

 

External USB mouse and keyboard do work.

 

Help!

 

JJ

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1 Posts

11-24-2019

NL

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Re: Touchpad and keyboard not working after Windows 10 1909 Update

2019-11-24, 9:36 AM

Same over here. Only this one is a G50, upgraded from W8 to W10. After installing update 1909, the keyboard is no longer working properly. Num lock will not switch on, Caps lock is stuck (can switch it on, but not off). On screen keyboard and external keyboard work just fine; also i am able to use the laptop keyboard as long as i am not logged in (can switch num lock on to enter the users password, which contains a few digits).

Already tried updating drivers and reinstalling W10. No luck...

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2 Posts

03-12-2020

KW

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Re:Touchpad and keyboard not working after Windows 10 1909 Update

2020-03-14, 10:03 AM
Hello guys Having the same issue exactly with Thinkpad Yoga S1 after clean windows reset!! Was working fine before (also on Windows 10) .. tried everything with no luck... Have you figured out a solution? Thanks
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