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Alderv
What's DOS?
Posts: 1
Registered: ‎01-17-2018
Location: CA
Views: 345
Message 1 of 2

Touchpad doesn't work after reset on Thinkpad T470p

Hello,
As the title says, I can't use the touchpad on my T470p. I did a factory reset, installed all the w10 updates and the BIOS updates. Then I downloaded the Ultranav driver, but after it asked for a restart, nothing changed. 

In mouse properties, I don't have access to "Advanced settings" to have access to the "Synaptics Control Panel".

 

Device Make : ThinkPad T470p
Serial Number : PF******
BIOS : R0FET37W 1.17
System : W10 Pro
 

Moderator note: serial number removed to prevent abuse.  For reference the associated MT-M is 20J6CTO1WW

Guru
Posts: 612
Registered: ‎12-30-2017
Location: PL
Views: 321
Message 2 of 2

Re: Touchpad doesn't work after reset on Thinkpad T470p

Have you tried guide below?

https://support.lenovo.com/uu/en/solutions/ht075599

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