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kippow
Ctrl-Alt-Del
Posts: 5
Location: United States
Views: 42,742
Message 1 of 4

USB Ports in Docking station don't work.

I was having trouble getting a USB device to connnect.  On the advice of my systems guy, I used the device manager to uninstall all USB devices, expecting them to reinstall on reboot.

They did not reinstall properly.  Now none of my docking station USB ports work, and a lot of things that I plug in to my other ports do not work, including a 7-port powered USB hub.
In the device manager, under "Other Devices", "Integrated Camera" (Port_#0006.Hub_#0004) and "Unknown Device" (Port_#0005.Hub_#0004) appear with yellow exclamations (no driver found).
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System info:
  • OS Name: Microsoft Windows 7 Professional
  • Version: 6.1.7600 Build 7600
  • System Model: 2764CTO (T400)
  • BIOS Version/Date: LENOVO 7UET91WW (3.21 ), 12/6/2010
  • SMBIOS Version: 2.4
  • Hardware Abstraction Layer Version: = "6.1.7600.16385"

 

Vince69
Bit Torrent
Posts: 1,213
Location: Perth, Australia
Views: 42,679
Message 2 of 4

Re: USB Ports in Docking station don't work.

Hello mate,

 

The best way way is to run system update and let it find and install the missing driver.

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kippow
Ctrl-Alt-Del
Posts: 5
Location: United States
Views: 42,668
Message 3 of 4

Re: USB Ports in Docking station don't work.

I was dubious at first, because I ran MANY updates. However, very near the end of the list of updates my devices finally installed correctly. What a relief! Thanks.
tbaugh
Serial Port
Posts: 21
Location: Kansas City
Views: 41,743
Message 4 of 4

Re: USB Ports in Docking station don't work.

Thanks.. this was the right answer for me too.

Dock USB's didn't work

System Update repaired that.

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