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Paper Tape
Posts: 1
Registered: ‎01-26-2018
Location: GB
Views: 936
Message 1 of 1

Unable to connect to operational virtual machines in Hyper-V operating on Lenovo T560 Windows 10


I have a Lenovo T560 laptop, machine type model: 20FH004DFR.

Config is Intel Core i7-6500U with 16GB RAM and a 500GB SSD drive.

Operating system is latest Windows 10 Enterprise version 1709, build 16299.192.

Intel Virtualisation has been enabled in the BIOS and Hyper-V selected in Windows Features.

Hyper-V Manager starts perfectly and all appears OK.

I tried to create a Windows 7 Ultimate Generation 1 VM with 4GB mem, default switch, 20GB hard disk, set DVD to point to ISO media.

I opened VM Connect and clicked on the Start button.

The VM started and booted in to ISO to start installation.

This is where it all goes wrong.

VM Connect tries to connect to the VM and constantly fails. Eventually erroring with Virtual Machine Connection error "Cannot connect to the virtual machine. Try to connect again. If the problem persists, contact your system adminsistrator. Would you like to reconnect". In the background is another error saying "Video remoting was disconnected. The virtual machine is currently using the RemoteFX 3D video adapter. A user is currently connected via Remote Desktop. Connect to the virtual machine by using Remote Desktop Connectoion."

The small screen view in Hyper-V Manager clearly shows the VM running and the installation screen in Windows 7 awaiting for keyboard and language selection. But VM Connect never connects to the VM.

Any ideas?

I thought I was running the latest version of all tools and utilities.

This does appear to be a Lenovo specific issue as I have created the exact environment on a separate desktop PC and Hyper-V, VC Connect and the VM all work perfectly OK, fully installed VM, fully operational and VM Connect working exactly as it should.

Please anyone any ideas? My only option is to look for an alternative laptop and I don't rrally want to do this.

Thanks for any input.



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