06-16-2018 07:33 PM
I started the laptop
i connected mousse and laptop crashed
i can't start it on again
i have pressed the start button holding it
i removed tge battery
the light of Fn the volunme mute and microphone remain on on the keyboard but thelaptop died.. this is urgent i need tge laptop as it is a work business laptop
i was connecting from home. Please help
06-16-2018 07:48 PM
Good day and welcome to the community.
Please provide more information about your system (model, OS, recent updates, etc), otherwise it will be difficult for the community to assist you. We will also be able to confirm that your post is in the proper forum.
06-17-2018 12:22 AM
Thanks so much for your response. This is a work laptop Lenovo Thinkpad T450.
It is totally dead, i remove the battery and the power cable and still lights from microphone, Fn and volumme silent are on. i have pressed the start button many timea and I can't start it. the power cable is ok when i connect it the light blink 3 times but it doesn't do anything. I suppose i have to bring it to my employee to check but im far away.Just trying to fix it
06-17-2018 10:23 AM
Have a look at page 48 of the T450 hardware manual: https://download.lenovo.com/pccbbs/mobiles_pdf/t450_hmm_en_sp40a27225_01.pdf and try the Emergency-reset hole/button, if you haven't already.
A bit more info on pages 6-7 of the T450 user guide: https://download.lenovo.com/pccbbs/mobiles_pdf/t450_ug_en.pdf