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Sol78
Paper Tape
Posts: 3
Registered: ‎06-16-2018
Location: IE
Views: 350
Message 1 of 4

Urgent help laptop Thinkpad can't turn on. It was working fine and when i was starting crashed

I started the laptop

i connected mousse and laptop crashed

i can't start it on again

i have pressed the start button holding it

i removed tge battery

the light of Fn the volunme mute and microphone remain on  on the keyboard but thelaptop died.. this is urgent i need tge laptop as it is a work business laptop

i was connecting from home. Please help

Community SuperMod
Community SuperMod
Posts: 5,468
Registered: ‎06-26-2008
Location: US
Views: 342
Message 2 of 4

Re: Urgent help laptop Thinkpad can't turn on. It was working fine and when i was starting crashed

Good day and welcome to the community.

Please provide more information about your system (model, OS, recent updates, etc), otherwise it will be difficult for the community to assist you. We will also be able to confirm that your post is in the proper forum.

Regards.


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PM requests for individual support are not answered. If a post solves your issue, please mark it so.

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Sol78
Paper Tape
Posts: 3
Registered: ‎06-16-2018
Location: IE
Views: 261
Message 3 of 4

Re: Urgent help laptop Thinkpad can't turn on. It was working fine and when i was starting crashed

Thanks so much for your response. This is a work laptop Lenovo Thinkpad T450. 

It is totally dead, i remove the battery and the power cable and still lights from microphone, Fn and volumme silent are on. i have pressed the start button many timea and I can't start it. the power cable is ok when i connect it the light blink 3 times but it doesn't do anything. I suppose i have to bring it to my employee to check but im far away.Just trying to fix it

Community SuperMod
Community SuperMod
Posts: 5,468
Registered: ‎06-26-2008
Location: US
Views: 240
Message 4 of 4

Re: Urgent help laptop Thinkpad can't turn on. It was working fine and when i was starting crashed

Have a look at page 48 of the T450 hardware manual: https://download.lenovo.com/pccbbs/mobiles_pdf/t450_hmm_en_sp40a27225_01.pdf and try the Emergency-reset hole/button, if you haven't already.

 

A bit more info on pages 6-7 of the T450 user guide: https://download.lenovo.com/pccbbs/mobiles_pdf/t450_ug_en.pdf

 

Regards.


Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKTRMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee.

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