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Cave_Man
What's DOS?
Posts: 1
Registered: ‎05-11-2019
Location: CH
Views: 126
Message 1 of 2

Warranty for recently replaced mainboard

Hello,

 

I have a (now broken) T460s whose warranty ran out two weeks ago. I took it to a (non-Lenovo) computer repair shop and they said the mainboard is most likely broken and needs to be replaced. Interestingly, the mainboard was replaced with a "used but serviceable" part just in November of last year by a Lenovo technician while the laptop was still under warranty.

 

I wonder if there's any extended warranty on the replacement mainboard, because for me it feels like Lenovo put in a used mainboard that broke down after half a year of use and now tells me that's my problem.

 

Getting it repaired and paying for it hardly seems sensible, as mainboards for this laptop start at 800+ USD.

 

Thanks for listening to my problems Smiley Happy

Social Support Agent
Social Support Agent
Posts: 296
Registered: ‎08-01-2018
Location: PH
Views: 75
Message 2 of 2

Re: Warranty for recently replaced mainboard

Hi Cave_Man! 

 

Welcome to the community forums. According to the Lenovo warranty policy, 

"The replacement product or part shall be warranted for the balance of the period remaining on the original
product. " 

 

Given that information, if the laptop is already outside the warranty. Out of warranty repair is billable. 

 

Your option is to get the laptop repaired from our authorized service provider in your area or purchase the replacement part and have it replaced from your computer repair shop of your preference. You may get the part number using this link: https://support.lenovo.com/us/en/partslookup

 

 

Reference: https://download.lenovo.com/pccbbs/thinkcentre_pdf/l505-0010-02_en_update.pdf

 

Regards,

Matt_lenovo



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