01-18-2010 09:28 AM
When I go throught the ordering options for the T410 (on the Canadian site), after the "System components" when I click "Continue", I'm taken to the Services and software page which is blank except for the "Continue" Button. There are no options for what support/warranty to choose at all. What's up? Anybody else see this? Are the options just being updated and that's causing a problem or is there something more going on? Anyone know?
01-18-2010 09:34 AM
i had the same thing happen. i'm guessing it's only a 1-year option on the warranty. you might want to give them a call to clarify. (pls. post their response if you do.)
01-18-2010 10:07 AM
I checked the US version of the site and they have various warranty/support options on that page (as well as software options). Odd. I can't imagine they wouldn't be offering any other warranty options in Canada, just for the T410 (they T400 on the Canadian site does have some extra options listed). Very strange.
01-19-2010 04:43 PM
I was just trying to place an order for a 410 and ran into this same problem too. A quick search brought me here, but apparently no solution. It must have been like this for at least a day already. It'd really be nice if Lenovo could verify their sites when they make changes.
One of reasons I started looking at the Thinkpads instead of the Dell I had been considering was problems with their site's support section (a couple months ago I was looking for contact details relating to my older desktop and I ran into 2 dead links). Now I'm not so sure Lenovo is any better. Is this the norm now?
If you do contact them, I'd be interested in what they had to say.