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benplunk
Paper Tape
Posts: 3
Registered: ‎10-12-2015
Location: Southlake, TX
Views: 1,647
Message 1 of 5

Wifi trouble after Windows 10 upgrade

Greetings!

 

I've read quite a few posts on WiFi trouble after upgrading (misnomer) to Windows 10. I have a ThnkPad T530 which I upgraded to Windows 10 from Windows 7 in September (too late to roll back). Here's my issue:

 

I have three computers on my desk. This T530 running Windows 10, a ThnkPad E555 running Windows 7 and a Dell running Windows 8. I used all three last Friday. I installed Norton on all three on Friday and everything went without a hitch. When I started them back up this morning, the other two came online as normal. The ThinkPad T530 connected to the company router, but has no internet access. I can connect it to the hotspot on my phone and it connects fine. I tried turning the WiFi connection off and back on, rebooting, killing and restarting the company connection, etc. Nothing changes.

 

Please help,

 

Ben

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 1,632
Message 2 of 5

Re: Wifi trouble after Windows 10 upgrade

How far do you get with the connection? Does it see the wifi network but not connect? Does it connect, but not load web pages?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
benplunk
Paper Tape
Posts: 3
Registered: ‎10-12-2015
Location: Southlake, TX
Views: 1,628
Message 3 of 5

Re: Wifi trouble after Windows 10 upgrade

 

When I click on the hidden icons caret at the bottom right of the screen and open the icon box and point to the wifi icon, it says "Unidentified network - No Internet access"

 

When I click on the wifi icon, it say "Encore (name of our router) - Connected"

 

When I try to open a browser it says "Problem loading page" in the tab at the top.

 

I wish I could send pics of the pertinent screen sections.

 

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 1,621
Message 4 of 5

Re: Wifi trouble after Windows 10 upgrade

Try the following:

Open Command Prompt as an Administrator:
http://winaero.com/blog/how-to-open-elevated-command-prompt-in-windows-10/

Then run this command:
netsh int ip reset c:\resetlog.txt

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
benplunk
Paper Tape
Posts: 3
Registered: ‎10-12-2015
Location: Southlake, TX
Views: 1,616
Message 5 of 5

Re: Wifi trouble after Windows 10 upgrade

I red through the articles and stuck with the method I know best, selecting from the power user menu. I ran the command and then restarted to somplete, as directed.

 

VOILA!!! SUCCESS!!!

 

Thank you so very much! I'm an air conditioning guru. Let me know if I can ever return the favor.

 

Ben

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