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Will adding more memory void my warranty?

2012-08-20, 21:23 PM

Just got my T530 and I have a question: Will adding third party memory affect my warranty? I want to get some New Egg or something and boost it up to 16GB. What say you?

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01-02-2010

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Re: Will adding more memory void my warranty?

2012-08-20, 21:25 PM
no problem

Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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547 Posts

07-19-2012

Raleigh, NC

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Re: Will adding more memory void my warranty?

2012-08-20, 21:29 PM

Yes.  You can add additional RAM (up to 16GB) without voiding the warranty.  The Technical specifications for your T530 can be found here:

 

http://www.lenovo.com/psref/pdf/tabook.pdf

 

The user guide is here:

 

http://www.lenovo.com/shop/americas/content/user_guides/t530_w530_ug_en.pdf

 

The Hardware Maintenance Manual is here:

 

http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM014941

 

Let us know if you need anything else.

 

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3278 Posts

12-22-2008

CA

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Re: Will adding more memory void my warranty?

2012-08-20, 21:37 PM

As others have said, it's not a problem.

 

However if you can, keep the original SODIMM(s). Should you ever need to return the ThinkPad for warranty service you should install it/them back in place of 3rd party RAM and reproduce the problem with OEM RAM.

 

This eliminates the 3rd party RAM as a possible cause of the problem. It also prevents the service center from losing your 3rd party RAM in the event that they swap it out temporarily as they rule it out as the problem cause. 

 

The same suggestion applies to other customer installed upgrades like a different HDD/SSD. (BTW I never send in the HDD unless I'm sure it's defective because I need to have the data that's on it while the ThinkPad is in the shop. That's never been an problem because the servive people have spare HDDs for testing purposes.)

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29 Posts

04-07-2012

Canada

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Re: Will adding more memory void my warranty?

2012-08-20, 21:40 PM

Woot! Thanks everyone. Very helpful.

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9 Posts

08-13-2012

Frankfurt am Main, Germany

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Re: Will adding more memory void my warranty?

2012-08-22, 9:58 AM

@hausman: would you keep the battery as well when sending the notebook for service?

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T430s, W7x64 Prof, i5-3210M, 8GB RAM, Nvidia NVS 5200M, 1600x900 HD+, 128GB SSD (Samsung 830), Backlit Keyboard, Kamera, 4in1-, SmartCard- und Fingerprint-Reader, Mini Dock, Eizo EV2333WH
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3278 Posts

12-22-2008

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Re: Will adding more memory void my warranty?

2012-08-22, 13:11 PM

I don't send my ThinkPads in for service very often but the last two times I did so I kept the HDD and the AC Adapter. The adapter is an item that can be easily lost. The service technicians have all standard adapters on their workbench so they don't need yours unless you're reporting a power-related issue. 

 

I don't see any harm in returning the battery. Lenovo Canada service provides a checklist to record what you included in the return package so even if the battery somehow got lost there's a record that you sent it.

 

(Note that some shipping carriers may place restrictions on the transport of Li-Ion batteries.)

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8367 Posts

01-13-2008

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Re: Will adding more memory void my warranty?

2012-08-23, 0:35 AM

The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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18 Posts

12-21-2012

Mississauga, Ontario

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Re: Will adding more memory void my warranty?

2012-12-29, 18:27 PM
Sorry for the hijack but if you have the base 1 year warranty and your laptop is malfunctioning and you need to send it back, who pays for the shipping?

thanks!
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3278 Posts

12-22-2008

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Re: Will adding more memory void my warranty?

2012-12-29, 18:59 PM

Call Lenovo support 1-800-565-3344 and report the problem.

 

If it's a part you can replace yourself like a bad keyboard, battery, AC adapter, hard disk, etc. (a so-called CRU) then they'll send you the replacement part. They may or may not want you to return the defective part. If they do they'll include instructions and a pre-paid shipping label.

 

If the problem has to be fixed by a Lenovo technician then they'll send you an empty foam-lined box that you use to return your ThinkPad. The box will also include instructions and  a pre-paid shipping label. Lenovo also pays shipping to send you back your repaired ThinkPad. You can keep that box. Assuming Lenovo has the correct spare parts in stock then the whole process should take 7 to 10 days.

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