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ellos
Paper Tape
Posts: 3
Registered: ‎12-08-2017
Location: SE
Views: 194
Message 1 of 4

black box or black thin bars on images on new T470(s) Skaby Lake.

So, i've run into a weird issue with the new skaby lake T470 and T470s.

Both these machines sometimes show black pixelated boxes or thin black bars on images on both web browsers, photoshop and everywhere else where an image can be showed.

 

tried with both laptop monitor and with a external monitor connected.

both laptops has the latest drivers for, well, everything that needs a driver.

and also the latest BIOS.

 

anyone has any ideas on why this is happening and how to solve it?

or maybe its some issue with those models that needs to be fixed with a new driver version?

Community SeniorMod
Community SeniorMod
Posts: 9,242
Registered: ‎01-01-2010
Location: US
Views: 165
Message 2 of 4

Re: black box or black thin bars on images on new T470(s) Skaby Lake.

Is there a way to get a picture?


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
ellos
Paper Tape
Posts: 3
Registered: ‎12-08-2017
Location: SE
Views: 135
Message 3 of 4

Re: black box or black thin bars on images on new T470(s) Skaby Lake.

On the first image you see theres black bars on the photo at the bottom left.

On the second image you see a black pixelated box in the bottom left of the white box.

error.jpgerror1.jpg

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ellos
Paper Tape
Posts: 3
Registered: ‎12-08-2017
Location: SE
Views: 89
Message 4 of 4

Re: black box or black thin bars on images on new T470(s) Skaby Lake.

So im gonna bump this.

No one has any idea whats going on? Any solution?

 

Would be pretty strange if i was the only one that has this problem since i got two PC's with the same issue.

 

I have had one of the PC's in for service. They changed the motherboard. But the issue was still there.

I also changed to a new docking station. This made no difference.

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