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LeoZimmt
Paper Tape
Posts: 3
Registered: ‎07-06-2018
Location: IL
Views: 426
Message 1 of 5

fault to restart the t470s after NVMe SSD Firmware Update FWSD47

Hey,

 

len.JPG After I do the  NVMe  SSD Firmware Update FWSD47, the machine go to reboot and after that dosn't go on to WIN10 and also dosn't have the option to enter bios, it's stuck like the photo

 Smiley Sad

aUserHasNoName
802.11n
Posts: 156
Registered: ‎06-26-2016
Location: DE
Views: 386
Message 2 of 5

Re: fault to restart the t470s after NVMe SSD Firmware Update FWSD47

did you power off the system after FW update? 

see readme file:

IMPORTANT INFORMATION

A) After completing a firmware update, the Solid State Drives will not properly
   function until you shut down and reboot PC.

 

LeoZimmt
Paper Tape
Posts: 3
Registered: ‎07-06-2018
Location: IL
Views: 383
Message 3 of 5

Re: fault to restart the t470s after NVMe SSD Firmware Update FWSD47

After the install the computer do restart to the Lenovo logo and after half a hour in this screen I start to debug (also power off) 

tpe580
Paper Tape
Posts: 1
Registered: ‎08-01-2018
Location: PL
Views: 299
Message 4 of 5

Re: fault to restart the t470s after NVMe SSD Firmware Update FWSD47

I have the same problem, did you manage to fix it?

LeoZimmt
Paper Tape
Posts: 3
Registered: ‎07-06-2018
Location: IL
Views: 235
Message 5 of 5

Re: fault to restart the t470s after NVMe SSD Firmware Update FWSD47

Hey,

If you have warranty like my:
The SSD data is lost ☹

I spoke with the Lenovo customer center and after 2-3 call (1. the center, 2. technician. 3. the lab transportation)

they send me a new SSD and how to install the computer from the recovery disk (and the download link to the software).

After I received new SSD in my home (and send back with this car the old SSD) I install the recovery, update all the driver from Lenovo website and windows. Also install all my software.

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