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08-16-2016

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have a T450S - need to get Windows recovery / install ISOs/USB/Discs - HOW?

2017-05-31, 1:04 AM

Have a T450S  and the HDD  is corrupted so  I cannot do Fsomething to get a restore and need to therfore get it going afresh , so  - need to get Windows recovery / install ISOs/USB/Discs - HOW?

 

I put my serial number into the Lenovo site that handles this and it said my laptop is not eligible for something , presumably getting it from MS. OK, fine. NOW, how can I get the OS to run? I cd not even contact Lenovo on this presumaby because it is out of warranty?

 

thanks for any help. In the old days, they'd give you the disks, then they wanted to save $ and no disks, but you cd go to MS and get it as long as you give a valid product id. WHen I did this, it said this is a Windows from a premade machine; contact your manufacturer.

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3316 Posts

12-11-2015

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Re: have a T450S - need to get Windows recovery / install ISOs/USB/Discs - HOW?

2017-05-31, 1:21 AM

If your system came installed with Windows 8.1 or 10, your product ID is stored in the BIOS, so just skip by the part where it asks you to enter the PID and it will complete the install, and activate automatically.   If you have Windows 7, there should be a product key label on the bottom or under the battery.

 

You can download Windows  and create installation media from Microsoft for free at the link below

https://support.microsoft.com/en-us/help/15088/windows-create-installation-media

 

If you are in the US,  and want to order recovery media to restore the  drive and all its partitions to the factory state, you need to call Lenovo Support at 877-453-6686  and they will send you the media (for a price of course).    

 

Good Luck,

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5 Posts

08-16-2016

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Re: have a T450S - need to get Windows recovery / install ISOs/USB/Discs - HOW?

2017-05-31, 3:19 AM
thanbks for the info, but when I went to the link with the link you gave me and put in my win product is , I recvd back teh following error msg from MS...

'Error

The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options.'
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Re: have a T450S - need to get Windows recovery / install ISOs/USB/Discs - HOW?

2017-05-31, 3:42 AM

there was a FAQ after the error msg and after several q and a's , I came up w/ the following page that seems to be what I need EXCEPT that I dont have a friend or family member w/ windows discs already. I have a windows 7 pc  installed ( w/ a valid product code ) but w/ no discs .

 

https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/product-key-verification-error-when-trying-to/bae873f2-95b2-417d-a507-79f1eae40e5c

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01-02-2010

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Re: have a T450S - need to get Windows recovery / install ISOs/USB/Discs - HOW?

2017-05-31, 5:22 AM

If you decide to buy the disks from Lenovo, the number listed above is not correct for "Think"-branded products.  You need to call 1-800-426-7378.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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5 Posts

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Re: have a T450S - need to get Windows recovery / install ISOs/USB/Discs - HOW?

2017-05-31, 6:10 AM
thanks. so one can buy the recovery disks from Lenovo? How much for Windows 8.1?
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