11-10-2016 08:59 PM
hey, i was updating the bios for my thinkpad t450 and it asked for a supervisor password. I could not remember setting one up and previous owner did not want to help. i am in university, so i am relying on my laptop as everything is on there. i called lenovo, and i got transfered to hardware and then to software. the software department said we can fix the problem with an amount of money. however to my knowledge, it cant be fixed by software techs. i assume that she did not understand me, as she told me that they will send a usb so i can back my files up. i told her that is not possible, she told me the techs will help me and i dont need to worry
do you think that her solution is reliable?
also if not what else are my options?
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11-10-2016 10:05 PM
Motherboard replacement or finding password are the only choices
11-10-2016 10:44 PM
I would not expect a discount, but you can certainly ask.
11-11-2016 07:58 AM
There's always the potential for a BIOS reset, unless they don't have that option on your particular motherboard. Also it could potentially be a risky process. In desktops it's usually an easily-accessible jumper that you switch pins on. I imagine a laptop is a bit different, and might come down to brute forcing it by removing a memory battery. It might be worth searching to see if it has/can/should be done.
Again, there can be potential risk in resetting the BIOS, so just bear that in mind. Sounds like the safe route would be shelling out the money for Lenovo to fix it.
11-11-2016 08:43 AM
There are no pins; no jumpers.
11-11-2016 09:02 AM
Sounds like the safe route would be shelling out the money for Lenovo to fix it.
The main issue with that is cost. The price of a new motherboard approaches the price of a new notebook, especially if the current notebook is more than a year or two old.
A cheaper alternative is to look on eBay or craigslist for someone who's selling the same or compatible model notebook for parts. (Perhaps the LCD panel on their notebook is broken.) However then you have to deal with the risk that their mobo works, doesn't have a supervisor password, etc. You also have to be able to do a mobo transplant.
11-11-2016 12:54 PM
I think I will be purchasing a motherboard through eBay, since that's the only way I could actually make it work, and is worth money. I looked up the eeprom, but the newer versions of thinkpad use a model that can't be done by just resetting, it needs to actually be bypassed using software, the software and the jumper cost around 70 dollars, but I think purchasing a new motherboard would be a better option.
02-16-2017 07:02 AM - last edited on 02-16-2017 07:09 AM by zoltanthegypsy
i have the same problem.
I have puchased a second hand T450s and it has a BIOS supervisor password.
The seller is gone and I have no means of finding out what the password is.
The only solution I can find is from *******
has anyone tried this as a workable solution?
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