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3 Posts

02-21-2017

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my new t460s keeps freezing

2017-02-21, 22:26 PM

I've had my t460s for a few days now and the screen keeps freezing. I have

even updated the system/drivers (especially display drivers) according to the Lenovo software on the computer.

Still, the screen freezes frequently

 

I even tried resetting the laptop to factory settings and it froze within an hour of

the reset. I installed no additional software during this time.

 

What is going on?

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11139 Posts

01-02-2010

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Re: my new t460s keeps freezing

2017-02-21, 22:41 PM

What operating system?  What software are you running when it freezes.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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3 Posts

02-21-2017

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Re: my new t460s keeps freezing

2017-02-22, 4:25 AM

I'm running Windows 10. The computer has froze while running a variety of software

so I don't think one particular program is the culprit. It has even froze at the desktop

screen with no major programs running.

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2069 Posts

05-01-2010

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Re: my new t460s keeps freezing

2017-02-22, 5:54 AM

Hello gordonramsay,

Which anti-virus are you using?






Microsoft MVP Consumer Security 2006-2016 / Windows Insider MVP 2016-Present
I am not employed by Microsoft or Lenovo.


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3 Posts

02-21-2017

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Re: my new t460s keeps freezing

2017-02-22, 18:03 PM

I'm using whatever came with laptop so Windows Defender I guess.

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2069 Posts

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Re: my new t460s keeps freezing

2017-02-22, 23:42 PM

Do you recall if McAfee was installed when you received the T460s? If so, what procedure was used to remove it?

 

Are you able to run in Safe Mode without  freezing?

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3 Posts

05-28-2017

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Re: my new t460s keeps freezing

2017-05-28, 16:28 PM

Once in a while but rarely it will be hardware related. Try running Memtest+ on your ram modules. If one or more is bad then you will see the same symptoms.

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2 Posts

03-24-2018

KE

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Re: my new t460s keeps freezing

2018-03-24, 10:00 AM

I found a temporary workaround while searching online. Disable CPU power management from bios. I was looking at this blog: https://ubuntuforums.org/showthread.php?t=2102787

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