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146 Posts

05-09-2008

cal

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rescue and recovery

2016-05-08, 0:02 AM

I get a message that the backup did not complete successfully.  I did so successfully once before, but the incremental backup failed.

 

Any suggestions would be appreciated.

 

Thanks,

 

Michael

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4097 Posts

01-22-2010

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Re: rescue and recovery

2016-05-08, 1:06 AM

Hi Michael,

 

Where are you saving the backup to?

 

Regards,

Dave


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146 Posts

05-09-2008

cal

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Re: rescue and recovery

2016-05-08, 5:25 AM
Both to the C drive & an external one. I think that my best bet is to uninstall the program, but I cannot figure out how to do it. Any help in that regards would be appreciated.

Michael
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146 Posts

05-09-2008

cal

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Re: rescue and recovery

2016-05-08, 17:15 PM
Could someone show me how to uninstall rescue and recovery? I can turn on the app, but I cannot find where it is except buy putting the name into the start button.

Thank you,

Michael
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Re: rescue and recovery

2016-05-08, 17:30 PM

Hi Michael,

 

What machine do you have and what OS are you running and is the OS an upgrade from a previous OS?

 

Dave


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146 Posts

05-09-2008

cal

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Re: rescue and recovery

2016-05-09, 2:37 AM
Dear Dave,
Thank you for continuing to reach out.
I run Win7 on a T450s that Lenovo had installed. I can usually easily locate programs and uninstall them by myself, but this one is an exception.

Thank you,

Michael
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Re: rescue and recovery

2016-05-09, 11:12 AM

Hi Michael,

 

You should be able to uninstall it from Control Panel, Programs and Features.  I'm just wondering what you are going to use for backup or to reinstall the OS if something doesn't work right?  

 

Have you burned a set of restore discs yet?  You might want to try to burn a set before you get rid of the program.

 

Dave 


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146 Posts

05-09-2008

cal

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Re: rescue and recovery

2016-05-09, 22:56 PM
I tried to locate it on the control panel, but I did not succeed.
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4097 Posts

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Re: rescue and recovery

2016-05-10, 2:39 AM

If you are able to open the program and run it, then it has to be listed in Programs and Features.  It's called Rescue and Recovery, not Lenovo Rescue and Recovery.  Scroll down past the Lenovo programs and it should be listed.

 

If it is not there, I'm not sure how to tell you to uninstall it.

 

Dave 


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146 Posts

05-09-2008

cal

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  • Message 10 of 12

Re: rescue and recovery

2016-05-10, 3:17 AM
Thank you. After several tries, I finally unintalled and reinstalled it.

Thank you very much.

Michael
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