08-26-2019 11:23 AM
Im trying to see if there's a way for me to get the baklit keyboard for my t580 without voidin the warranty i tried talking to lenovo but they were of no help everyone transfering me over to the next person. i purchased my laptop back in april 2018 but still have 2 years left on my warranty i dont want that to go to waste but i need the backlit keyboard as the non backlit os too hard for me to see i need the help thank you.
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08-26-2019 11:45 AM - edited 08-26-2019 11:47 AM
Keyboards for T580 are Tier 2 CRU (Customer Replaceable Unit), which means they can be replaced by customer without losing the warranty. Also you may request the keyboard replacement, free of charge, by Lenovo service (there are limitations depending on your warranty type). Remember that new keyboard won't inherit warranty of your laptop and its warranty will depend on the seller.
08-26-2019 11:47 AM
Per parts lookup keyboards are an optional CRU(Customer Replaceable Unit). So as long as you don't damage laptop from replacing keyboard you should be fine.
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T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
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08-26-2019 11:50 AM