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12-02-2019

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thinkpad T470S cannot detect my wireless ac 8265 wifi card

2019-12-02, 13:44 PM

Hello everyone,

i'll try to give the most details i can.

I just bought a 2nd hand t470s, and started by reinstalling windows from a usb bootable win10 i had at home.

Everything worked fine except for the wifi card : i dosnt show anywhere. i cant see it on the device manager, its not greyed out nor hidden. 

Everything up to date, from windows update, to single driver update from the device manager, the intel update tool or even all the lenovo support drivers.

I finally asked the support for a clean win10 pro update using my serial number. reinstalled everything clean, but still no wifi card detected. I switch with a killer 1535 from my other laptop : the ac 8265 worked on my other laptop, but i couldnt get the killer 1535 to work on my 470s (i could see it in the devicer manager but kept getting greyed out..).

I spent the last 4 days on it and i feel like i read all the google pages that couldve helpt me.

 

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7577 Posts

01-13-2008

US

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Re: thinkpad T470S cannot detect my wireless ac 8265 wifi card

2019-12-02, 19:10 PM

Hello and welcome,

 

There's a WLAN enable/disable option under the security tab in BIOS. Have you checked there?

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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2 Posts

12-02-2019

FR

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Re: thinkpad T470S cannot detect my wireless ac 8265 wifi card

2019-12-03, 11:13 AM

thank you for your answer

but yes, under security, everything is enabled in the i/o port access menu.

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