Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
What's DOS?
Posts: 3
Registered: ‎06-25-2011
Location: manila
Message 1 of 10 (266 Views)

thinkpad in the screen does not continue

Hi,

 

I can't open my thinkpad t400.  When I put the button on what appears is the "thinkpad..." on the screen and it does not proceed to the blue screen where you find the monitor and icons.  Cna someone please tell me what to do, thank you.

 

drexel

Guru
Posts: 9,240
Registered: ‎12-26-2009
Location: Toronto, Canada
Message 2 of 10 (262 Views)

Re: thinkpad in the screen does not continue

Do you have any broken USB ports?

W520: 2720QM, Q2000M at 1082/1376, 32GB RAM, 500GB + 750GB HDD, FHD screen & MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 160GB HDD, WXGA+ screen
TPT1: 1839-23U
802.11n
Posts: 305
Registered: ‎02-20-2008
Location: Bedok, Singapore
Message 3 of 10 (255 Views)

Re: thinkpad in the screen does not continue

Make sure they sell you a harddisk in Philippines

What's DOS?
Posts: 3
Registered: ‎06-25-2011
Location: manila
Message 4 of 10 (241 Views)

Re: thinkpad in the screen does not continue

Thank you for your immediate response, I will try what you have suggested and look for the local office of Lenovo in my country.

What's DOS?
Posts: 3
Registered: ‎06-25-2011
Location: manila
Message 5 of 10 (237 Views)

Re: thinkpad in the screen does not continue

Thank you, I will go and have it checked.  Your immediate response is well appreciated.

Paper Tape
Posts: 1
Registered: ‎06-27-2011
Location: Bhubaneswar
Message 6 of 10 (220 Views)

Re: thinkpad in the screen does not continue

Solution works.

 

I have checked that Firewire port was shorted. Now it's working.

 

Anit Kumar

IT Consultant

SEENO Technocraft

Bhubaneswar - Orissa

+91-99371-46679

Paper Tape
Posts: 2
Registered: ‎06-28-2011
Location: Korea
Message 7 of 10 (196 Views)

Re: thinkpad in the screen does not continue

I'm having the same problem.  What to do?

 

Perhaps a related question: where is the lenovo support center in Korea?

Guru
Posts: 9,240
Registered: ‎12-26-2009
Location: Toronto, Canada
Message 8 of 10 (182 Views)

Re: thinkpad in the screen does not continue

You can try uncrossing the pins on the USB port with tweezers or something.

You should be able to find the relevant support phone number on http://support.lenovo.com.
W520: 2720QM, Q2000M at 1082/1376, 32GB RAM, 500GB + 750GB HDD, FHD screen & MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 160GB HDD, WXGA+ screen
TPT1: 1839-23U
Paper Tape
Posts: 2
Registered: ‎06-28-2011
Location: Korea
Message 9 of 10 (180 Views)

Re: thinkpad in the screen does not continue

I found it.  Unfortunately there is an automated answer that tells me to send them an email (for English support, I live in Korea but can't speak Korean) and I can't understand the full email address.

Lenovo Staff
Posts: 3,811
Registered: ‎07-11-2010
Location: Malaysia
Message 10 of 10 (174 Views)

Re: thinkpad in the screen does not continue

@stranded,

I will try to contact the customer support for Korea region to assist you, will request them to email you instead.

Appreciate if you can provide me with the following information so I can log a case to them. Please send it to me via private message.

Name:
Mobile:
Email:
MTM:
S/N:
Date of Purchase:

//JameZ
top kudoed authors