thinkpad in the screen does not continue

[drexelalumna]

Hi,

I can't open my thinkpad t400.  When I put the button on what appears is the "thinkpad..." on the screen and it does not proceed to the blue screen where you find the monitor and icons.  Cna someone please tell me what to do, thank you.

drexel

[ColonelONeill · Accepted solution]

Do you have any broken USB ports?

[Ideasmiths]

Make sure they sell you a harddisk in Philippines

[drexelalumna]

Thank you for your immediate response, I will try what you have suggested and look for the local office of Lenovo in my country.

[drexelalumna]

Thank you, I will go and have it checked.  Your immediate response is well appreciated.

[anit_bbsr]

Solution works.

I have checked that Firewire port was shorted. Now it's working.

Anit Kumar

IT Consultant

SEENO Technocraft

Bhubaneswar - Orissa

+91-99371-46679

[stranded]

I'm having the same problem.  What to do?

Perhaps a related question: where is the lenovo support center in Korea?

[ColonelONeill]

You can try uncrossing the pins on the USB port with tweezers or something.

You should be able to find the relevant support phone number on http://support.lenovo.com.

[stranded]

I found it.  Unfortunately there is an automated answer that tells me to send them an email (for English support, I live in Korea but can't speak Korean) and I can't understand the full email address.

[JameZ]

@stranded,

I will try to contact the customer support for Korea region to assist you, will request them to email you instead.

Appreciate if you can provide me with the following information so I can log a case to them. Please send it to me via private message.

Name:
Mobile:
Email:
MTM:
S/N:
Date of Purchase:

//JameZ