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drexelalumna
What's DOS?
Posts: 3
Location: manila
Views: 333
Message 1 of 10

thinkpad in the screen does not continue

Hi,

 

I can't open my thinkpad t400.  When I put the button on what appears is the "thinkpad..." on the screen and it does not proceed to the blue screen where you find the monitor and icons.  Cna someone please tell me what to do, thank you.

 

drexel

Guru
Posts: 9,598
Location: CA
Views: 329
Message 2 of 10

Re: thinkpad in the screen does not continue

Do you have any broken USB ports?


W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Ideasmiths
802.11n
Posts: 305
Location: Bedok, Singapore
Views: 322
Message 3 of 10

Re: thinkpad in the screen does not continue

Make sure they sell you a harddisk in Philippines

drexelalumna
What's DOS?
Posts: 3
Location: manila
Views: 308
Message 4 of 10

Re: thinkpad in the screen does not continue

Thank you for your immediate response, I will try what you have suggested and look for the local office of Lenovo in my country.

drexelalumna
What's DOS?
Posts: 3
Location: manila
Views: 304
Message 5 of 10

Re: thinkpad in the screen does not continue

Thank you, I will go and have it checked.  Your immediate response is well appreciated.

anit_bbsr
Paper Tape
Posts: 1
Location: Bhubaneswar
Views: 287
Message 6 of 10

Re: thinkpad in the screen does not continue

Solution works.

 

I have checked that Firewire port was shorted. Now it's working.

 

Anit Kumar

IT Consultant

SEENO Technocraft

Bhubaneswar - Orissa

+91-99371-46679

stranded
Paper Tape
Posts: 2
Location: Korea
Views: 263
Message 7 of 10

Re: thinkpad in the screen does not continue

I'm having the same problem.  What to do?

 

Perhaps a related question: where is the lenovo support center in Korea?

Guru
Posts: 9,598
Location: CA
Views: 249
Message 8 of 10

Re: thinkpad in the screen does not continue

You can try uncrossing the pins on the USB port with tweezers or something.

You should be able to find the relevant support phone number on http://support.lenovo.com.

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Highlighted
stranded
Paper Tape
Posts: 2
Location: Korea
Views: 247
Message 9 of 10

Re: thinkpad in the screen does not continue

I found it.  Unfortunately there is an automated answer that tells me to send them an email (for English support, I live in Korea but can't speak Korean) and I can't understand the full email address.

Former Employee
Posts: 3,823
Location: Malaysia
Views: 241
Message 10 of 10

Re: thinkpad in the screen does not continue

@stranded,

I will try to contact the customer support for Korea region to assist you, will request them to email you instead.

Appreciate if you can provide me with the following information so I can log a case to them. Please send it to me via private message.

Name:
Mobile:
Email:
MTM:
S/N:
Date of Purchase:

//JameZ
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