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  • Posts: 2
  • Registered: ‎07-18-2020
  • Location: ZA
  • Views: 20
  • Message 1 of 1

Battery that charged for months is suddenly not Genuine Lenovo Battery & won't charge

2020-08-16, 6:54 AM

I bought a new Hitachi battery branded by Lenovo from your official supplier 8 months ago.  I's been working without any problems since then.


Two days ago I started getting messages from Lenovo Hardware Settings saying:


Genuine Lenovo Battery Not Attached

The battery installed is not supported by this system and will not charge.

Please replace the battery with the correct Lenovo battery for this system.


The battery is not charging.  It's the same battery I've been using for 8 months.  It's still a good battery and easily lasts 3 hours.


My laptop is a Thinkpad T530 Serial number: xxxxx.  All the drivers are up to date.  Here is my battery:


How can I fix this problems?


Many thanks




Moderator comment: Serial number(s) removed to protect member from mischief.

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