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06-11-2017

France

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Bluetooth suddenly stopped working on Windows 10 - Lenovo E585

2021-04-04, 14:35 PM

Hi,

 

I was using my Thinkpad E585 and Bluetooth stopped working all of a sudden. I have a Logitech USB receiver, and my wireless mouse doesn't work anymore using this receiver either. When I go into the device manager, I don't see any line for Bluetooth. I tried doing a scan for drivers using the Lenovo Service Bridge, resetting the BIOS, but nothing has fixed the issue.

 

Can someone help me with this ?

 

Thanks.

 

 

Moderator comment: Moved to the proper forum. (NateS)

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3581 Posts

08-02-2018

United States of America

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Re:Bluetooth suddenly stopped working on Windows 10 - Lenovo E585

2021-04-05, 13:00 PM

Hello RGAlix!


Welcome to community forums


Try also running the update using the Lenovo Vantage app and install available updates especially the Bluetooth driver. You can also reinstall it from the support site: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-e585-type-20kv/downloads/driver-list/component?name=Bluetooth%20and%20Modem

 

Let us know how it goes.

 

 

 


Jwes_Lenovo



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