Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad; T61 and prior T series plus Other Legacy ThinkPads
All Forum Topics
Options

3 Posts

04-06-2008

Banbury, UK

3 Signins

37 Page Views

  • Posts: 3
  • Registered: ‎04-06-2008
  • Location: Banbury, UK
  • Views: 37
  • Message 1 of 3

Fingerprint reader not working at log on - "Start Control Centre" greyed out

2008-04-06, 8:55 AM
Hi
 
I've been using a T61p last week. Overall, I'm very impressed with the laptop.
 
Initially when booting, I had the option to either enter my password or swipe fingerprints. Everything worked fine.
 
The fingerprint option at log on has now disappeared.
 
To try to fix this, I've started the thinkvantage fingerprint control centre, but on the general tab, the option to "Start Control Centre on Windows Start Up" is greyed out.
 
I am an administrator on the machine.
 
Any help appreciated. Thanks
Reply
Options

4379 Posts

12-02-2007

United States of America

9174 Signins

200548 Page Views

  • Posts: 4379
  • Registered: ‎12-02-2007
  • Location: United States of America
  • Views: 200548
  • Message 2 of 3

Re: Fingerprint reader not working at log on - "Start Control Centre" greyed out

2008-04-10, 7:31 AM
Hello,

Have you tried downloading the latest version of the fingerprint software, uninstalling the current version and installing the freshly-download one? 
 
Regards,
 
Aryeh Goretsky
 


I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP50 (20EN-*)P51sP72 (20MB-*)P43sS230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)X1e gen3X1 Yoga gen 5X12 gen1X13 gen1Yoga 370

Communities: English Deutsche Español Português Русскоязычное Česká Slovenská Українська Język Polski Moto English


Need an answer, fast? Try using Browser Search to find it in the Lenovo and Moto Community
Reply
Options

3 Posts

04-06-2008

Banbury, UK

3 Signins

37 Page Views

  • Posts: 3
  • Registered: ‎04-06-2008
  • Location: Banbury, UK
  • Views: 37
  • Message 3 of 3

Re: Fingerprint reader not working at log on - "Start Control Centre" greyed out

2008-04-10, 7:37 AM
Thanks Aryeh - I'll try that.

Peter
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms