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E540 - Laptop screen turns white on startup and remains white

A few days ago I was using my laptop as usual and suddenly screen went white but the background sound was still there, I restarted the device but there is noting on screen but white, I opened the casing and checked the connections they were fine and there was no sign of corrosion or short circuit, the graphic card is fine because I can use it with an external monitor, I was wondering what can cause this or is there any way to fix it without the need of a new lcd, the device is Lenovo E540 its a little bit old but had no other problems until now.

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Re:E540 - Laptop screen turns white on startup and remains white

Hi azharali989!


Welcome to community forums

 


The issue is more likely the LCD itself since it works fine with an external monitor. You can bring this to the nearest authorized repair centers in your place; https://pcsupport.lenovo.com/sg/en/partnerlocator

 

Another option is to get the part/FRU number here; https://pcsupport.lenovo.com/ph/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-edge-e540/20c6/parts/display/compatible and order it online or locally using the part number.

 

Once you have the part, you can install it on your end. You can use the hardware manual as your reference; https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/e540_hmm_en_sp40a26433.pdf

 

This will cut down your repair expenses.

 

Regards

 

 

 

Jwes_Lenovo

   
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