English Community

ThinkPad NotebooksThinkPad; T61 and prior T series plus Other Legacy ThinkPads
All Forum Topics
Options

8 Posts

10-03-2010

United States

8 Signins

49 Page Views

  • Posts: 8
  • Registered: ‎10-03-2010
  • Location: United States
  • Views: 49
  • Message 1 of 16

PLEASE HELP - T61 Freezes Randomly when Docked

2010-10-03, 1:40 AM

I am really hoping that someone can help me with this incredibly frustrating problem.  I can't find help anywhere.

 

I have tried recommended BIOS updates.  I have done clean installs of Windows.  Nothing has helped.

 

I have a Lenovo T61 that runs Windows 7 (x64).  I am 100% confident that the issue is with my mini-dock (version 2505).  When docked, the laptop freezes randomly.  The mouse and keyboard stop working, and if music was playing when it froze, the laptop locks on some obnoxious sound until I force a hard reboot. 

 

From what I can tell, it happens randomly - sometimes not for a couple of days, sometimes three times in one day.  I have used my laptop for months at a time without the dock, and it never freezes outside of the dock.  It only happens in the dock.  Sometimes it happes when I am using it.  Sometimes it happens when I haven't touched it for twenty minutes.  It is not because of power surges - which another thread tried to deal with.  (I still updated the BIOS as that thread recommended - and nothing.)

 

I have scoured the internet, and I cannot find a solution that works.  It is slowly driving me crazy.  Please help.

Reply
Options

21115 Posts

12-20-2008

Australia, Melbourne

20622 Signins

444194 Page Views

  • Posts: 21115
  • Registered: ‎12-20-2008
  • Location: Australia, Melbourne
  • Views: 444194
  • Message 2 of 16

Re: PLEASE HELP - T61 Freezes Randomly when Docked

2010-10-03, 2:21 AM
so you have the port replicator (type 2505). Did this problem happen when you first got the laptop and the dock?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Reply
Options

8 Posts

10-03-2010

United States

8 Signins

49 Page Views

  • Posts: 8
  • Registered: ‎10-03-2010
  • Location: United States
  • Views: 49
  • Message 3 of 16

Re: PLEASE HELP - T61 Freezes Randomly when Docked

2010-10-03, 3:42 AM

No.  It began after I switched from Vista to Windows 7.  But I have since cleared the computer and reloaded Windows 7, so it shouldn't have been anything particular to that installation. 

Reply
Options

21115 Posts

12-20-2008

Australia, Melbourne

20622 Signins

444194 Page Views

  • Posts: 21115
  • Registered: ‎12-20-2008
  • Location: Australia, Melbourne
  • Views: 444194
  • Message 4 of 16

Re: PLEASE HELP - T61 Freezes Randomly when Docked

2010-10-03, 4:25 AM
do you have anything connected to the legacy ports like parallel parts on the dock?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Reply
Options

8 Posts

10-03-2010

United States

8 Signins

49 Page Views

  • Posts: 8
  • Registered: ‎10-03-2010
  • Location: United States
  • Views: 49
  • Message 5 of 16

Re: PLEASE HELP - T61 Freezes Randomly when Docked

2010-10-03, 5:57 AM

Only a couple of things connected by USB and a monitor connected by VGA.

Reply
Options

21115 Posts

12-20-2008

Australia, Melbourne

20622 Signins

444194 Page Views

  • Posts: 21115
  • Registered: ‎12-20-2008
  • Location: Australia, Melbourne
  • Views: 444194
  • Message 6 of 16

Re: PLEASE HELP - T61 Freezes Randomly when Docked

2010-10-03, 9:09 AM
what if you remove those usb devices?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Reply
Options

8 Posts

10-03-2010

United States

8 Signins

49 Page Views

  • Posts: 8
  • Registered: ‎10-03-2010
  • Location: United States
  • Views: 49
  • Message 7 of 16

Re: PLEASE HELP - T61 Freezes Randomly when Docked

2010-10-03, 18:12 PM

The only USB devices are a wireless keyboard and mouse, so if I remove them, there is really no use in having the dock.

Reply
Options

21115 Posts

12-20-2008

Australia, Melbourne

20622 Signins

444194 Page Views

  • Posts: 21115
  • Registered: ‎12-20-2008
  • Location: Australia, Melbourne
  • Views: 444194
  • Message 8 of 16

Re: PLEASE HELP - T61 Freezes Randomly when Docked

2010-10-03, 22:11 PM
what processes do you have running in the background, is your rescue and recovery process active?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Reply
Options

8 Posts

10-03-2010

United States

8 Signins

49 Page Views

  • Posts: 8
  • Registered: ‎10-03-2010
  • Location: United States
  • Views: 49
  • Message 9 of 16

Re: PLEASE HELP - T61 Freezes Randomly when Docked

2010-10-03, 22:15 PM

I don't know what those processes are or how to tell, but nothing runs any differently when it is docked than when it isn't.

Reply
Options

21115 Posts

12-20-2008

Australia, Melbourne

20622 Signins

444194 Page Views

  • Posts: 21115
  • Registered: ‎12-20-2008
  • Location: Australia, Melbourne
  • Views: 444194
  • Message 10 of 16

Re: PLEASE HELP - T61 Freezes Randomly when Docked

2010-10-03, 22:24 PM
does your laptop CPU usage gets to 100% or close to it, when it freezes? open the process monitor (ctrl + alt + del) and leave it on the screen, go about your stuffs, check whether the CPU usage peaks when the random freezes happen.

Also, is your hdd activity light turns solid when the freezes happen?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete