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136 Posts

12-07-2007

Bay Area, CA

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Presentation Director: Perpetual Error Message about Color + Resolution

2007-12-29, 2:38 AM
I got my Presentation Director installed but now everytime I try to switch to my Dell 2405FPW through DVI, Presentation Director gives me an error that says "unable to display current settings. check resolution and color depth."  However, it still displays the 1920x1200 resolution at 32 bit color - it just displays that error message when I try to use that profile - then Presentation Director just crashes completely ....

In addition, when I try to recreate my docked DVI profile, sometimes it allows me to output 1920, but sometimes it only allows me to select 1280x1024 from the drop down list... it's very buggy. 

How do I go about fixing this? 


Message Edited by singularity2006 on 12-28-2007 06:40 PM

Message Edited by singularity2006 on 12-28-2007 06:49 PM
T61_Wide | Model No. 7662 - CTO
Core 2 Duo T7250 | 2GB OCZ DDR2-800
82566MM Gigabit | 4965AGN Centrino Pro
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136 Posts

12-07-2007

Bay Area, CA

114 Signins

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  • Posts: 136
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Re: Presentation Director: Perpetual Error Message about Color + Resolution

2008-07-22, 5:15 AM

Okay, here's how it works.  I think this works ... please someone try to verify. 

 

 

To create the DVI output (docked) profile

1.  Plug the laptop into the dock

2.  Disable the nview plugin (right mouse click desktop > nview properties > disable all)

3.  Enable both the laptop LCD and external LCD

4.  Set the external LCD as secondary (extend desktop to this screen)

5.  set the laptop LCD as primary (extend desktop to this screen and set as primary monitor)

6.  Open presentation director and create a new profile

7.  Select DVI output only and select resolution (up to 1920x1200 should be available now)

8.  Test the setting

 

To update the profile for "my normal display settings"

9.  Disable the external LCD (uncheck "extend desktop onto this monitor")

10.  Set the appropriate resolution for the laptop LCD (sometimes after running Presentation director, it gets all weird)

11.  Select "my normal display settings"

12.  Click "capture" 

 

That should do it .... what a pain though. 

 

T61_Wide | Model No. 7662 - CTO
Core 2 Duo T7250 | 2GB OCZ DDR2-800
82566MM Gigabit | 4965AGN Centrino Pro
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136 Posts

12-07-2007

Bay Area, CA

114 Signins

1746 Page Views

  • Posts: 136
  • Registered: ‎12-07-2007
  • Location: Bay Area, CA
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  • Message 2 of 7

Re: Presentation Director: Perpetual Error Message about Color + Resolution

2007-12-29, 3:18 AM
Update: Fixed

Just a tip for anyone running into this problem.  Enable output to both laptop LCD and External Monitor/project before configuring Presentation Director.  Now all is good.
T61_Wide | Model No. 7662 - CTO
Core 2 Duo T7250 | 2GB OCZ DDR2-800
82566MM Gigabit | 4965AGN Centrino Pro
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34 Posts

01-05-2008

Ojai, CA

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Re: Presentation Director: Perpetual Error Message about Color + Resolution

2008-01-05, 2:37 AM
I received this same error, which drove me batty, and I ended up reverting to just using the standard Windows XP Graphics settings -- can you clarify what you mean by "enabling output to both devices".   Where do you do this before running PM?
 
Thanks.
 
Paul
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1 Posts

07-14-2008

Thailand

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Re: Presentation Director: Perpetual Error Message about Color + Resolution

2008-07-14, 0:49 AM

Have you received a reply as to how to "enable both devices"? I am having the same exact problem with my Thinkpad. My external monitor's resolutionsare not even listed properly.

 

Thanks

Mark Siegel
Managing Director
Golfasian Co. Ltd.
+66-(0)2-714-8470
http://www.golfasian.com and http://www.thailandgolfzone.com
The golf experts in Thailand, Vietnam, and Cambodia!

 

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136 Posts

12-07-2007

Bay Area, CA

114 Signins

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  • Posts: 136
  • Registered: ‎12-07-2007
  • Location: Bay Area, CA
  • Views: 1746
  • Message 5 of 7

Re: Presentation Director: Perpetual Error Message about Color + Resolution

2008-07-22, 4:20 AM

Oh man, I haven't seen this thread in a while until I ran into the same problem again but forgot how I solved it!

 

So here's how it works:  just enable the external monitor as well as the laptop LCD in the windows display settings.  I used the external LCD as the primary screen while setting up the screen.  

 

But for some odd reason, I remember after upgrading to the latest version of Presentation Director, the thing got really buggy again... just formatted my whole system today and will be trying to reset the displays again. 

T61_Wide | Model No. 7662 - CTO
Core 2 Duo T7250 | 2GB OCZ DDR2-800
82566MM Gigabit | 4965AGN Centrino Pro
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136 Posts

12-07-2007

Bay Area, CA

114 Signins

1746 Page Views

  • Posts: 136
  • Registered: ‎12-07-2007
  • Location: Bay Area, CA
  • Views: 1746
  • Message 6 of 7

Re: Presentation Director: Perpetual Error Message about Color + Resolution

2008-07-22, 4:22 AM
I just tried it again with the latest presentation director - didn't work.  Anyone know where I can get the original release of Presentation Director?
T61_Wide | Model No. 7662 - CTO
Core 2 Duo T7250 | 2GB OCZ DDR2-800
82566MM Gigabit | 4965AGN Centrino Pro
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136 Posts

12-07-2007

Bay Area, CA

114 Signins

1746 Page Views

  • Posts: 136
  • Registered: ‎12-07-2007
  • Location: Bay Area, CA
  • Views: 1746
  • Message 7 of 7

Re: Presentation Director: Perpetual Error Message about Color + Resolution

2008-07-22, 5:15 AM

Okay, here's how it works.  I think this works ... please someone try to verify. 

 

 

To create the DVI output (docked) profile

1.  Plug the laptop into the dock

2.  Disable the nview plugin (right mouse click desktop > nview properties > disable all)

3.  Enable both the laptop LCD and external LCD

4.  Set the external LCD as secondary (extend desktop to this screen)

5.  set the laptop LCD as primary (extend desktop to this screen and set as primary monitor)

6.  Open presentation director and create a new profile

7.  Select DVI output only and select resolution (up to 1920x1200 should be available now)

8.  Test the setting

 

To update the profile for "my normal display settings"

9.  Disable the external LCD (uncheck "extend desktop onto this monitor")

10.  Set the appropriate resolution for the laptop LCD (sometimes after running Presentation director, it gets all weird)

11.  Select "my normal display settings"

12.  Click "capture" 

 

That should do it .... what a pain though. 

 

T61_Wide | Model No. 7662 - CTO
Core 2 Duo T7250 | 2GB OCZ DDR2-800
82566MM Gigabit | 4965AGN Centrino Pro

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