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16 Posts

10-13-2010

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T43 windows 7 CD/DVD - issues

2010-10-13, 2:26 AM

Since install of W7 my cd/dvd is no longer functional

I installed W7 using the DVD (so it was working prior)

 

Now

When i insert a disc and try to view contents of the disc through explorer it ejects the drive

 

I am not able to locate a driver for  GCC-4242N  ATA device

 

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4328 Posts

12-02-2007

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  • Message 2 of 14

Re: T43 windows 7 CD/DVD - issues

2010-10-13, 5:07 AM

Hello,


As far as I know, a device driver is not required to access CD-ROM or DVD-ROM discs in Windows 7 on a ThinkPad T43, but perhaps another device driver is missing that is unrelated but impacts this.  Try running Windows Update to get your installation of Microsoft Windows 7 up-to-date with respect to patches and updates and also download and install the ThinkVantage System Update software to update all of the ThinkPad T43's specific device drivers and software from Lenovo.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP50 (20EN-*)P51sP72 (20MB-*)P43sS230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)X1e gen3X1 Yoga gen 5X12 gen1X13 gen1Yoga 370

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16 Posts

10-13-2010

USA

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  • Posts: 16
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  • Message 3 of 14

Re: T43 windows 7 CD/DVD - issues

2010-10-15, 2:50 AM

I cant seem to get "thinkvantage system..." to run  ==>  An error occured while gathering information

 

 

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4328 Posts

12-02-2007

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  • Message 4 of 14

Re: T43 windows 7 CD/DVD - issues

2010-10-18, 8:10 AM

Hello,

 

Just to make sure, you did download ThinkVantage System Update 4.0, which is the version for Microsoft Windows 7, correct?

 

Does Windows Update work properly?

 

Regards,

 

Aryeh Goretsky

 

 

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP50 (20EN-*)P51sP72 (20MB-*)P43sS230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)X1e gen3X1 Yoga gen 5X12 gen1X13 gen1Yoga 370

Communities: English Deutsche Español Português Русскоязычное Česká Slovenská Українська Język Polski Moto English


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16 Posts

10-13-2010

USA

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  • Message 5 of 14

Re: T43 windows 7 CD/DVD - issues

2010-11-10, 0:18 AM

I was not able to update using the thinkvantage 4 system update

==>>  An error occured while gathering system information        popped up

 

I am able to update windows 7 and my T43 was able to run --  lenovo Thinksvantage Toolbox

 

I also downloaded systemupdate40-2009-10-19.exe and ran that and rebooted

 

When i double click the CD rom in explorer with a blank CD-R the drive door opens and say insert blank disk

I cant even view any disc either

 

Need help  !!

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4328 Posts

12-02-2007

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  • Message 6 of 14

Re: T43 windows 7 CD/DVD - issues

2010-11-12, 9:09 AM

Hello,

 

What happens when you put an audio CD, an original (stamped) CD-ROM, and a CD-R that you burnt in the drive?  Do all of them exhibit the same behavior, or does this only occur with blank CD-Rs?

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP50 (20EN-*)P51sP72 (20MB-*)P43sS230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)X1e gen3X1 Yoga gen 5X12 gen1X13 gen1Yoga 370

Communities: English Deutsche Español Português Русскоязычное Česká Slovenská Українська Język Polski Moto English


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16 Posts

10-13-2010

USA

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  • Message 7 of 14

Re: T43 windows 7 CD/DVD - issues

2010-11-12, 21:34 PM

All cds even  original ones

 

When i double click cd on explorer to view the contents the cd door will pop open and ask - "Insert  a disc"  into drive

 

No errors in device manager

 

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4328 Posts

12-02-2007

United States of America

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  • Message 8 of 14

Re: T43 windows 7 CD/DVD - issues

2010-11-13, 5:04 AM

Hello,


Interesting... so it does not seem to be related to a particular type of optical media.  Okay, let's try looking at some other areas.

 

Does the problem occur if you start the computer in Safe Mode (accessed by repeatedly tapping the F8 key as the computer boots up)?

 

Are you able to boot the ThinkPad T43 from a bootable CD or DVD disc, such as an operating system installation DVD or diagnostic CD?  I believe the option to do this is F12 at bootup on a T43, but am not certain—you may need to set it in the BIOS.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP50 (20EN-*)P51sP72 (20MB-*)P43sS230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)X1e gen3X1 Yoga gen 5X12 gen1X13 gen1Yoga 370

Communities: English Deutsche Español Português Русскоязычное Česká Slovenská Українська Język Polski Moto English


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16 Posts

10-13-2010

USA

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  • Posts: 16
  • Registered: ‎10-13-2010
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  • Views: 133
  • Message 9 of 14

Re: T43 windows 7 CD/DVD - issues

2010-11-13, 20:44 PM

Yes i was able to i installed windows 7 with a DVD

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16 Posts

10-13-2010

USA

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133 Page Views

  • Posts: 16
  • Registered: ‎10-13-2010
  • Location: USA
  • Views: 133
  • Message 10 of 14

Re: T43 windows 7 CD/DVD - issues

2010-11-13, 20:45 PM

I think what i need is the latest driver for the CD DVD drive for windows 7

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