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5 Posts

05-23-2008

azusa, ca

6 Signins

65 Page Views

  • Posts: 5
  • Registered: ‎05-23-2008
  • Location: azusa, ca
  • Views: 65
  • Message 1 of 2

T60 unable to undock

2008-05-23, 23:03 PM
Hi everyone,

One of our users in the company cannot undock his T60 because it giving him this warrning: "You cannot eject your computer because one of the devices in the docking statio, "HP Scanjet 4500/5550c", cannot be stopped because a program is still accessing it."  This happens when he clicks on Start > Undock computer.

This user has HP Scanjet 5550c and is plugged in through a usb.   I confirmed that he has the right and latest driver for that device.  He also uses Paperport 9.0 but I'm not sure if Paperport has anything to do with it (I don't think so).  It could be possible because they both use TWAIN drivers.

The T60 has XP and 1gig of memory.

Please help.

Thanks in advance,
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4481 Posts

12-02-2007

United States of America

9199 Signins

202483 Page Views

  • Posts: 4481
  • Registered: ‎12-02-2007
  • Location: United States of America
  • Views: 202483
  • Message 2 of 2

Re: T60 unable to undock

2008-05-30, 7:10 AM
Hello,
 
My first thought is that a component of the printer's device driver such as the ink monitoring module is preventing the printer from disconnecting via the undock function.
 
Have you tried unplugging the printer before undocking the ThinkPad?
 
Regards,
 
Aryeh Goretsky
 


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