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ThinkPad NotebooksThinkPad; T61 and prior T series plus Other Legacy ThinkPads
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5 Posts

08-31-2010

Montreal, QC Canada

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Re: T61 Nvidia Quadro NVS 140M.. garbled display problem!

2010-11-09, 2:56 AM

Can you give the name of the company which repair t61? 

I have same problem with T61 6459-CTO purchased in Feb 2008. I will never buy lenovo again.

Thanks

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6 Posts

03-10-2009

Saint-Georges, Québec, Canada

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  • Message 222 of 638

Re: T61 Nvidia Quadro NVS 140M.. garbled display problem!

2010-11-09, 13:43 PM

Hi all,

 

I will receive a used T61p in the next days, still under 3y warranty in Canada and wonder if it would be possible, considering the Nvidia GPU high failure rate, to ask Lenovo support to replace the board , as a precaution measure. Will they accept that ?

 

Thanks for the feedback

__________________________________________________________________________________________
Running ThinkPad worldwide since 2002 (T40, T41, R60, T60, Z61p & T61p )
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12 Posts

11-02-2010

Winnipeg, MB

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  • Message 223 of 638

Re: T61 Nvidia Quadro NVS 140M.. garbled display problem!

2010-11-09, 14:36 PM
well, I actually decided to just get a new T510, since they had a 30% off deal yesterday, but since they can't do leasing anymore for one laptop, I'm going elsewhere. Maybe its for the better anyway. Adios Lenovo.
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5 Posts

08-31-2010

Montreal, QC Canada

54 Signins

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  • Location: Montreal, QC Canada
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Re: T61 Nvidia Quadro NVS 140M.. garbled display problem!

2010-11-12, 18:37 PM

I suggest if you can cancel the order, cancel it or return it right now.
None of technical support I called aware of the defective gpu, and they are not well trained to support.
I don't think lenovo will accept your precaution measure.

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6 Posts

03-10-2009

Saint-Georges, Québec, Canada

55 Signins

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  • Registered: ‎03-10-2009
  • Location: Saint-Georges, Québec, Canada
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  • Message 225 of 638

Re: T61 Nvidia Quadro NVS 140M.. garbled display problem!

2010-11-12, 20:08 PM

^ Have you had any experiences with Lenovo Canada support about that GPU issue ? How it ended ?

__________________________________________________________________________________________
Running ThinkPad worldwide since 2002 (T40, T41, R60, T60, Z61p & T61p )
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5 Posts

08-31-2010

Montreal, QC Canada

54 Signins

280 Page Views

  • Posts: 5
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  • Location: Montreal, QC Canada
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  • Message 226 of 638

Re: T61 Nvidia Quadro NVS 140M.. garbled display problem!

2010-11-15, 20:03 PM

MaxRoy77,

I called several times to Lenovo Canada to speak with different representatives. It seems like none of technical support knows about the gpu issue.Their answer was same:I have to pay because my machine is out of warranty. 

I mentioned about this forum but they didn't care.

I will try few more times.

 

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6 Posts

03-10-2009

Saint-Georges, Québec, Canada

55 Signins

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  • Message 227 of 638

Re: T61 Nvidia Quadro NVS 140M.. garbled display problem!

2010-11-15, 20:05 PM

and does Mark_Lenovo is able to help for canadian support on this ?

__________________________________________________________________________________________
Running ThinkPad worldwide since 2002 (T40, T41, R60, T60, Z61p & T61p )
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11 Posts

10-26-2010

MD, USA

130 Signins

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  • Posts: 11
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  • Location: MD, USA
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  • Message 228 of 638

Re: T61 Nvidia Quadro NVS 140M.. garbled display problem!

2010-11-16, 2:50 AM

Hi all, just wanted to give you an update on my experience (see page 21 for my post).

 

I called IBM and then Lenovo support  on 11/2/10 and spent 45 minutes on the phone.  The representative asked me questions about my problems and, after several consultations, informed me that my computer was eligible for repairs but that the free repair program has ended on 10/31/10.  Since they have no record of me calling them about this problem before 11/2/10, they did not want to repair my computer for free. They wanted ~$550 for repairs.

 

I explained that I actually posted on the lenovo forum on 10/31/10 and they told me that they would not accept my post as an evidence and that I should contact Mark.

 

I contacted Mark on 11/2/10 but didn't get a response from him.

 

I ended up buying used motherboard with Intel integrated graphics from Ebay for $150 w/shipping. Installed it two days ago and it works great! Actually, battery life increased by at least 30%! 

 

Now, a rhetorical question:

one can find at forums.lenovo that nvidia motherboard problem was well known for T61 since 2008 at least. It looks like Lenovo knew about it too at the time they sold me a ready-to-die laptop in 2009. Am I correct?

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12 Posts

11-02-2010

Winnipeg, MB

101 Signins

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  • Message 229 of 638

Re: T61 Nvidia Quadro NVS 140M.. garbled display problem!

2010-11-16, 19:48 PM

Interesting. I might just have to see if I can find a motherboard to drop into mine. I take it the boards with the different GPU are still the same form factor as the nvidia boards.

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9 Posts

08-26-2010

Argentina

26 Signins

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  • Message 230 of 638

Re: T61 Nvidia Quadro NVS 140M.. garbled display problem!

2010-11-18, 19:25 PM

Hi mikh,

 

I am very interested in your experience replacing the nvidia board by an intel one. I ran out of alternatives from lenovo with my laptop, and I was about to buy one but was suggested that not only the motherboard would need to be replaced (see my post a few pages ago...).

 

Can you post more information from your own replacement?

- your thinkpad model number

- the part # of the intel board you bought

- whether everything just worked (including mounting, brackets, fan/cooler assembly, etc.) or you needed any other addition or replacement.

 

Thank you very much

Hernan

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