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ThinkPad NotebooksThinkPad; T61 and prior T series plus Other Legacy ThinkPads
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2029 Posts

12-02-2007

Australia

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Re: T61P Graphic problems--random shut down, BSOD, Crash

2008-03-29, 21:36 PM
------------------------------
I don't work for Lenovo
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19 Posts

03-13-2008

Los Angeles

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Re: T61P Graphic problems--random shut down, BSOD, Crash

2008-03-31, 0:36 AM
Mark,

We are still waiting for a resolution to this issue.  Thank you for the latest update, but we can only hope a resolution will come soon.  It does feel like this large issue is taking an overly long time to resolve.

-GR
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88 Posts

03-13-2008

Warsaw, Poland

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  • Message 353 of 938

Re: T61P Graphic problems--random shut down, BSOD, Crash

2008-03-31, 12:04 PM
And I almost thought Lenovo has drawn a lesson from all the negative emotions that have built up during its recent silence...

Anyways, I hope when the T61p is re-released after this fix, it will cost significantly less - and internationally. And I'm saying that because I've reviewed (desktop) graphic cards' prices yesterday and I was rather stunned. While 3 months ago a GeForce 8600 GT was considered a sensible middle-range card with a retail price of around $300 here in Poland, now it costs a $100. And the T61p's Quadro FX 570m is basically a modified GeForce 8600 GT. Now, I'm not holding my breath that T61p will be upgraded with a new GPU to reflect this market shift (although that would be the most welcome), but at least the price should be significantly smaller.


Message Edited by Axure on 03-31-2008 03:19 PM
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27 Posts

03-31-2008

Holland

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Re: T61P Graphic problems--random shut down, BSOD, Crash

2008-03-31, 12:24 PM
Just wanted to say I have the issue too. Although there seem to be some different issues. Anyway mine is that graphic intense applications give me a freeze, BSOD or sudden shut down (with the last one being the most popular lately.) And I am looking forward to the fix, because man it already has cost me lots of hours and anger...
Happy I found this thread at this moment.

The strange thing is that it worked normal for 3 months and since 3 weeks I have this problem, which makes me think it has to be something hardware...


Message Edited by StevenBrouwer on 03-31-2008 02:38 PM
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40 Posts

03-15-2008

USA

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Re: T61P Graphic problems--random shut down, BSOD, Crash

2008-03-31, 18:10 PM
We're coming up on the 4 month anniversary for this thread.  Prospective buyers such as myself are closely monitoring how Lenovo is handling this issue.  So far I'm not too impressed, but maybe I'm missing something.  Am I correct in assuming that machines are still shipping with this problem?  If the problem requires a motherboard replacement, why aren't the most recently ordered T61P's shipping with the optimal setup?

Personally speaking, I was looking to purchase a top-of-the-line laptop from Lenovo because they are the benchmark for quality and durability.

Mark L:  I believe it is time for a definitive update. 


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27 Posts

01-22-2008

Orlando

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  • Message 356 of 938

Re: T61P Graphic problems--random shut down, BSOD, Crash

2008-03-31, 18:14 PM
Hi, I'm not impressed that they censored (deleted) my previous post.  I have been participating in this forum since January and am a owner of a T61P that had to be sent in twice for a fix.  It appears that my issue has been solved but since I don't game (I use it for Adobe CS3 Applications) I could be in for a issue later.  Like I said I went ahead and purchased a Mac Book Pro and loving it. Lets see how long this post lives.
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37 Posts

03-03-2008

USA

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  • Message 357 of 938

Re: T61P Graphic problems--random shut down, BSOD, Crash

2008-03-31, 18:41 PM
Bender, you could download the BioShock demo and test it out.

Are you keeping your T61p and MacBook Pro or returned the T61p somehow?


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27 Posts

01-22-2008

Orlando

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  • Message 358 of 938

Re: T61P Graphic problems--random shut down, BSOD, Crash

2008-03-31, 19:05 PM
Hi, thanks for the BioShock info. I'll give that a shot.
I still have the T61P - I like it of course but if it is unstable I can't rely on it. The last thing I need is to be working on a deadline and have it bomb out. The Mac was a learning curve but it's sweet (except for the touchpad and button).  I like the stick on the TP.  Anyway -
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12 Posts

02-05-2008

Central British Columbia, Canada

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  • Message 359 of 938

Re: T61P Graphic problems--random shut down, BSOD, Crash

2008-03-31, 19:08 PM
Hello All,

I too just began noticing this problem (sudden shutdown no BSOD or error msg).  I'm not a big gamer, but will play BF2 from time to time, after several minutes of playing it spontaneously shuts down.

I purchased my T61p (received at the start of March) and then found out about this issue on the discussion board.  I decided to stick the order out. While the planar card/video card/RAM timings problem is not affecting my everyday work, it will if I have to send my computer back (along with thousands of others at the same time) to get things fixed.  So fingers crossed for a software patch.

Rather shamefull that this is a problem in the first place, I've used many brands of laptops and have never encountered such a blantant and unresolved hardware error.


Lets hope Mark has some good news.

Cheers,



Message Edited by batha000 on 03-31-2008 03:30 PM
Adrian
____________________________
T61p - T7800 2.6Ghz, WUXGA, 4gb (3gb visible), 160gb 7200, XP-pro
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7 Posts

03-24-2008

Canada

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  • Message 360 of 938

Re: T61P Graphic problems--random shut down, BSOD, Crash

2008-03-31, 19:52 PM
I've been following this thread, and have been active at times in some of the other posts on other forums. As Mark has had all my details I didn't bother to repost here, but essentially the problems were the same as others. Spontaneous reboot during graphics intensive stuff, primarily games though I did get 3dmark to down it once.
 
I'm not as angry anymore, more resigned, but I definitely have been less than impressed with the overall lenovo response for this. I tried to talk to tech support some time ago, but the response could essentially be summed up with "if pc doctor and the standard tests can't find the problem, it must not exist", and "we don't support games". Really, do you support your machine? It seems to me that if something occurs in 5-10 different applications, then its a problem with the machine, or video drivers or the like. Assuming you rule those out (which I think everyone has, to the extent we are able to), then its fair to say there IS a problem. I wasn't willing at the time to send it in for repairs with such a weak referral. Similarly, at the authorized lenovo repair place here in town, I had virtually the same response, with the added bonus of "well if there is a problem, it will be covered under warranty, but if the standard tests don't turn it up, we'll have to charge you". Even better.
 
For the last few months I've simply been running on a single 2 gig module that I purchased separately after getting the machine. It would be awesome to add one more dimm, if there is a simple software fix to this problem, but lenovo's repair depot isn't coming anywhere near my machine with their attitude. Running this way, I haven't had a problem since. Oh it still runs hot, and theres a bit of an annoyingly loud fan noise at times, but it runs.
 
I appreciate Marks work in trying to liase with the community on this issue, but I would strongly suggest Lenovo look at the overall issues associated with tech support and being a little more open to your customer base. Nothing I've said above are things I haven't heard from a number of other people with these issues. Yes, I'm also aware some people have had great support experiences. We shouldn't have to prove that we aren't the naughty children disrupting the poor tech support persons day every time we have a problem.
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