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12 Posts

08-16-2010

Spain

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Re: T61P Graphic problems--random shut down, BSOD, Crash

2010-09-08, 10:23 AM

I unfortunately have to report the same issue here. I have my machine back from service due to the infamous "1 long beep, 2 short beeps and dead" issue just one week ago. 

 

Now my GPU is around 90 ºC when trying to play games (and then the whole thing shuts off). I´ve tried:

 

- Cleaning fan and heatsink for dust

- Replacing thermal paste

- Using a notebook cooler

- Using a lower performance profie

 

With no luck.

 

Really, this problem is starting to irritate me; I thought T61p was a well-build and solid lenovo but I´m considering not buying nor recommending lenovo anymore.

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21115 Posts

12-20-2008

Australia, Melbourne

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Re: T61P Graphic problems--random shut down, BSOD, Crash

2010-09-08, 11:55 AM

 


mines wrote:

 

Really, this problem is starting to irritate me; I thought T61p was a well-build and solid lenovo but I´m considering not buying nor recommending lenovo anymore.


this is more to do with the manufacturing defect within that particular Nividia GPU series, which Lenovo does not have control over and it affected HP, Dell, Apple laptops equally. 

 

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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12 Posts

08-16-2010

Spain

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Re: T61P Graphic problems--random shut down, BSOD, Crash

2010-09-08, 14:19 PM

I understand that this is not a lenovo issue; but as a customer I´m buying a full package and lenovo should be liable for all the problems I may have.

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21115 Posts

12-20-2008

Australia, Melbourne

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Re: T61P Graphic problems--random shut down, BSOD, Crash

2010-09-08, 14:26 PM

 


wrote:

I understand that this is not a lenovo issue; but as a customer I´m buying a full package and lenovo should be liable for all the problems I may have.


i guess this is why the free repair was offered by many computer companies whom used this particular GPU. 

 

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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11 Posts

12-02-2009

Virginia, USA

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Re: T61P Graphic problems--random shut down, BSOD, Crash

2010-09-08, 15:28 PM

This is exactly my point, that Lenovo should fix it.  nVidia announced publicly that the chips were defective and even pays the manufacturers to fix the defective chips. So, why won't Lenovo cover this?

 

Lenovo had all the info about affected parts and models, but never sent any communication to affected T61P owners to ask them to check if they have this problem. You register your laptop for exactly these situations.

 

It's very disappointing.

------------------------------------------------------
Systems I use: T42P, T61P, Y510, A600
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21115 Posts

12-20-2008

Australia, Melbourne

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Re: T61P Graphic problems--random shut down, BSOD, Crash

2010-09-08, 15:47 PM

 


wrote:

This is exactly my point, that Lenovo should fix it.  nVidia announced publicly that the chips were defective and even pays the manufacturers to fix the defective chips. So, why won't Lenovo cover this?

 

Lenovo had all the info about affected parts and models, but never sent any communication to affected T61P owners to ask them to check if they have this problem. You register your laptop for exactly these situations.

 

It's very disappointing.


i think the payment covers on the GPU, not the entire motherboard. I don't know the exact reason why Lenovo did not release an official notice on extended free repair for the affected models like Apple or Dell. 

 

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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12 Posts

08-16-2010

Spain

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  • Message 937 of 938

Re: T61P Graphic problems--random shut down, BSOD, Crash

2010-09-09, 7:07 AM

Does anyone know if the T61p comes with a thermal pad on the GPU from factory?

 

I have found that pressing down the GPU heatsink lowers the temp by  around 15ºC. Wondering if the heatsink and the GPU die are not contacting properly.

 

I actually have rechecked the screws attaching the heatsink to the planar and they seem OK.

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8095 Posts

11-19-2007

United States of America

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  • Message 938 of 938

Re: T61P Graphic problems--random shut down, BSOD, Crash

2010-09-10, 18:06 PM

All,

 

This thread is now well off the original topic and more than 2 years old, and so I'm locking it because it is going to go on and on, and people just can't reasonably read through 90+ pages and Lenovo did resolve the original problem in this thread.   Continuing to add on discussion not related to the original issue is misleading to future readers.

 

The original discussion related to crashes, driver hangs, BSOD when playing games that featured 3D rendering, or high end graphic packages that did the same with 2 dimms installed.    This was caused by a hardware tolerance issue on some boards, when 2 dimms were installed.

 

The fix, was a system board replacement under warranty (if these symptoms were confimed - see links to tip in the accepted solution post on this thread).   Replacements were not made for this issue outside of warranty.

 

Systems built after April 2008 would not be affected.

 

One work around was to run with a single DIMM.

 

Over heating and NVIDIA chip defects were not related to the issue this thread was about.   If you have one of these issues - please post to the appropriate threads related to this subject.

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