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Donalan
What's DOS?
Posts: 4
Registered: ‎12-01-2008
Location: USA
Views: 1,248
Message 1 of 6

Brand new 2764-CTO - Won't unsleep, won't find TPM

Can someone point me in the right direction?  Right out of the box, this is, though I installed the MS Office and McAfee I bought from Lenovo.
Retired Moderator
Retired Moderator
Posts: 272
Registered: ‎11-11-2008
Location: Canada
Views: 1,246
Message 2 of 6

Re: Brand new 2764-CTO - Won't unsleep, won't find TPM

Welcome Donalan,

 

Could you give us a bit more information please (including the version of Windows you're using)?

 

Thank you

__________________________________________
John B @ forum.notebookreview.com
Donalan
What's DOS?
Posts: 4
Registered: ‎12-01-2008
Location: USA
Views: 1,233
Message 3 of 6

Re: Brand new 2764-CTO - Won't unsleep, won't find TPM

Vista, unfortunately, to keep up with my company's system -

 

When I close the lid (which is configured to "sleep" it) and reopen, nothing happpens. I have to hold down the on switch long enough to reboot it. 

 

The TPM message comes during the ensuing reboot.  KI recall from another family member  who bought a new Lenovo Thinkpad with Vista early on.  I think she got the same message and got it to stop only by spending a few hours on the phone with support.

 

Thanks.

Donalan
What's DOS?
Posts: 4
Registered: ‎12-01-2008
Location: USA
Views: 1,222
Message 4 of 6

Re: Brand new 2764-CTO - Won't unsleep, won't find TPM

Oh - also - No Turbo memory.
Retired Moderator
Retired Moderator
Posts: 272
Registered: ‎11-11-2008
Location: Canada
Views: 1,207
Message 5 of 6

Re: Brand new 2764-CTO - Won't unsleep, won't find TPM

Donalan,

 

1-Could you try to reinstall the latest video drivers using this link?

2-Do you use any USB devices with your laptop?

__________________________________________
John B @ forum.notebookreview.com
Donalan
What's DOS?
Posts: 4
Registered: ‎12-01-2008
Location: USA
Views: 1,191
Message 6 of 6

Re: Brand new 2764-CTO - Won't unsleep, won't find TPM

1 - I'll try it, thanks, JohnB.

2 - Only a flash drive and a wheel mouse so far!

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