03-02-2010 07:12 AM
Whoa……what happened? My 2yr-2mo old T61p has performed flawlessly until yesterday. Started auto shut downs, then freeze-ups. Thought I had a virus but couldn’t scan for some reason.
Called Norton and confirmed my account still valid. Couldn't explain inability to virus scan and suggested updating to their last release.
Began that process via DSL but then lost all ability to connect….wireless now off and will not turn on & can’t connect via Ethernet either. The net is fine, other devices are working.
Opened w/ last known good config. but still getting freeze-ups and no communications….all communications icons have red x’s and unable to roll back to prior drivers....none now exist.??
Anyone successfully overcome anything similar? Reinstall communications drivers is my 1st thought to reinitiate the Norton u'grade however I didn’t get the discs when I bought new from Lenovo.
03-02-2010 09:05 AM
Hi JNPE, and welcome to the Lenovo User Community!
To help the community help you, what operating system and version are you using, and what's the 7-character model type of the T61p?
03-03-2010 02:55 AM
go into your recovery console, by click on the blue thinkvantage button during startup, then select hardware diagnose, which should take into dos version of the pc-doctor diagnostic software, now a run check on the wireless card.
Also, download TPfancontrol, and check what temperature your laptop reaches, i think your laptop is overheating.
To confirm this diagnose, download the Prime95, and run it and see whether that can cause your laptop shutdown again.
03-04-2010 06:20 AM
I think you got it. My son loaded a temp monitor program and the temp reached 65C and rising when it shut down.
My warranty expired in Dec. Think I will call Lenovo and see what my options are.
Thanks for your help.