11-16-2009 08:10 AM
I never created recovery disks when I purchased my T60 over three years ago. I regret that.
Now I am wondering if it is possible to do so. When I launch Create Recover Media (rrmedia.exe), it crashes immediately:
I cannot request recovery disks from Lenovo, because my system is out of warranty now.
So I think it is either it is impossible to use rrmedia.exe at this point (since in the meantime, I've upgraded to XP SP3, etc) or I need to upgrade or reinstall Rescue and Recovery. However, trying the latter opens up a can of worms:
1) Rescue and Recovery shows version 3.01.0037. Running system update to patch to 3.01.0042 fails:
"A later version of 'Rescue and Recovery - Client Security Solution' is already installed on this machine. The setup cannot continue."
2) When I try to uninstall RR from Add/Remove programs, it fails:
"Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel"
3) When I try to upgrade to the latest 4.xx, it says I must first uninstall the current version, which from the above, I cannot do.
So the machine is confused as to which version it has, and it won't let me upgrade, uninstall, or reinstall.
In summary: Is it impossible at this point to create recovery media, or does it "simply" (ha ha) need a reinstall of Rescue and Recovery? If reinstall would help, how can I actually reinstall it successfully?