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33 Posts

09-08-2008

USA

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  • Posts: 33
  • Registered: ‎09-08-2008
  • Location: USA
  • Views: 274
  • Message 1 of 1

Curious shutdown problem repeated

2008-12-20, 21:07 PM

I set up my T61 mid-September. On 12/4, it shut down suddenly, and upon restarting, audio and modem were lost. Called Lenovo support, and had to remove computer from mini-dock to read serial number. They gave me numbers of 2 drivers to download; however, after hanging up, replacing computer on mini-dock, and restarting, the audio and modem had both miraculously reappeared. All appeared to be well -- until 12/17, when it shut down again. Same results after restarting -- no audio; no modem. So I removed the computer from the mini-dock, reattached, and voila! - all is back to normal. No problems since. I would sure like to know what is causing this sporadic problem so I can fix it or avoid it before it becomes more serious.

 

I have been using the computer on my desktop only -- have not removed it from the mini-dock since original setup except for those 2 problems. I use an external keyboard and mouse. The first time it happened, I was simply keyboarding. The second time, I was putting a Zip disk into an attached Zip drive. The first time, it went immediately to a dark screen. The second time, the screen went blue with some kind of error message; unfortunately, it disappeared before I realized what had happened and could read the message  I do know it was lengthy and appeared to fill the screen.

 

Does anyone have any idea what the problem could be? (The second time, I immediately checked for a possible heat problem, but it did not seem any warmer than any other day -- and it's on every day, all day [unless a  heating problem is not that obvious; have never had one on a computer, so don't know what to look/feel for].)

 

Thanks in advance.

 

 

 

T61 widescreen - Intel Core 2 Duo CPU - 2.20 GHz XPpro SP3 - 2g RAM - Advanced Mini Dock
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