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Paper Tape
Posts: 1
Registered: ‎11-21-2010
Location: Philippines
Message 1 of 2 (1,107 Views)

Fingerprint Reader does not work in Window 7

Hi,

 

The fingerprint reader on my t61p running Win7 Ultimate does not working.

 

When i try to enroll a fingerpprint it runs fingerprint software 5.9.3 and says cannot enroll user, cannot find finger print device.

 

the fingerprint device is working properly on winxp but fails when i upgraded to win7.

 

i have installed Fingerprint Software 5.9.3 for win7 32 fprx32_593_6581ww.msi from the ibm download driver page but still it wont work.

 

thanks in advance.

 

jerarl

Posts: 2,416
Topics: 20
Kudos: 417
Solutions: 188
Registered: ‎12-01-2007
Location: California, USA
Message 2 of 2 (1,059 Views)

Re: Fingerprint Reader does not work in Window 7

Hello,

 

If you run the Biometric Devices applet from the Control Panel, does it identify that a fingerprint reader is installed?

 

Regards,

 

Aryeh Goretsky

 



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